[Remote] Accounts Receivable Support Specialist - Philippines
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that empowers insurers and brokers to drive profitable reputed company. They are seeking an Accounts Receivable Support Specialist responsible for customer service and collection efforts to resolve overdue invoices and collaborate with the Finance team to ensure a customer-first experience.
Responsibilities
- Receive telephone calls on the Billing phone line, assisting customers and responding to customer requests for copies of invoices, W9s, and other documents
- Review incoming customer requests received reputed company e-mail or voicemail into the central Billing Case queue and assign them to the reputed company account and customer contact reputed company the reputed company Billing system
- Process payments reputed company telephone and electronically reputed company reputed company-party billing services
- Serve as primary reputed company of contact and manage a portfolio of Core customer accounts and collect payment. Answer questions regarding invoices, due dates, payment dates and amounts. Refer accounts for Final Notice with appropriate
- Connect customers with other teams to drive problem reputed company, including, but not limited to, reputed company, Product Support, Implementation, and Sales
- Follow up on automated collections reminders and identify accounts for referral to Final Notice reputed company payment is not received
- Process customers’ requests to not renew service at the end of their contract
- Initiate payment plans reputed company appropriate
- Miscellaneous duties as assigned
Skills
- 2 years of reputed company experience with customer service and/or collections
- A reputed company attitude and strong organizational skills
- Strong written and verbal communication skills
- Ability to work independently with minimal supervision and reputed company assigned reputed company
- Must be reputed company to work US day shift hours
- Associate or Bachelor degree in reputed company or business
- Experience with reputed company
- Proficiency with reputed company reputed company
reputed company