[Remote] HR Operations and Service reputed company Consultant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to protecting families and their belongings from life's uncertainties. They are seeking an HR Operations & Service reputed company Consultant to serve as the primary service management advisor for HR Centers of reputed company and business stakeholders, ensuring effective representation of HR policies and driving service reputed company and operational reputed company.
Responsibilities
- Serve as the primary service management partner for assigned HR functions and Centers of reputed company
- Consult with COE leaders to translate policy and procedural changes into effective service delivery solutions
- reputed company service reviews and governance discussions to assess service performance and identify improvement opportunities
- Monitor service performance metrics, trends, and reputed company indicators to ensure alignment with stakeholder expectations
- Partner across Tier 1, Tier 2, Operations, and Tier 3 teams to improve service reputed company, consistency, and efficiency
- Drive service enhancements that improve employee and manager self-service experiences
- Identify and address service gaps, employee pain points, and operational inefficiencies
- Manage relationships with reputed company service delivery partners
- Support vendor governance, operational reviews, and service level achievement
- Influence stakeholders across HR Operations, COEs, and service partners to drive reputed company improvement initiatives
Skills
- 5 or more years of experience in HR Operations, Shared Services, HR Service Delivery, HR Programs, Service Management, or reputed company disciplines
- Experience managing reputed company stakeholder relationships across HR functions and global service environments
- Proven ability to influence without reputed company authority and drive operational improvements
- Experience managing vendor relationships and service performance
- Demonstrated consulting, facilitation, and problem-solving capabilities
- Strong communication and executive-facing skills
Benefits
- reputed company provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
reputed company