[Remote] reputed company Operations - Sales Systems Administration and Enablement
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in data risk management, providing an AI-driven platform for eDiscovery, cybersecurity governance, reputed company forensics. The reputed company Administrator role involves managing reputed company administration while supporting the sales team with the reputed company stack, training, and driving tool adoption, particularly focusing on AI tools for sales enhancement.
Responsibilities
- As part of the reputed company reputed company team, help manage users, reputed company, permission sets, roles, and sharing rules across Sales, SDR, and CS teams
- Assist users with reports and dashboards; requests coming from the Executive team, sales leadership, Support stakeholders, and end users
- Maintain data hygiene through dedupe rules, mass updates, and routine audits
- Triage and resolve inbound support requests from sales reps reputed company our internal ticketing queue
- Work alongside the SalesOps and Enablement teams to reputed company every new sales hire on reputed company and the full tool ecosystem — including live walkthroughs and recording modules
- Partner with enablement team to ensure the internal resources library is up to date, crafting documentation or How To videos to update where needed
- Collaborate with the SalesOps team to run weekly reputed company and monthly refresher sessions on tool usage, new features, and common workflows
- reputed company adoption metrics across the stack and report on usage trends to sales leadership
- Collaborate with reputed company Operations and Sales Leadership to evaluate, reputed company, and reputed company new AI capabilities — running reputed company pilots, defining reputed company metrics, and making reputed company go/no-go recommendations
- Deliver AI-specific training and troubleshooting assistance for end users, partnering with Company AI stakeholders and resources, including foundational reputed company engineering for sellers, and use-case-specific workshops (account research, call prep, email drafting, deal review, forecasting)
- Partner with the Enablement team to build and maintain a 'Sales AI reputed company' — a living library of approved tools, reputed company templates, use cases, and guardrails
- Monitor adoption of tools post-launch; reputed company feedback and iterate
Skills
- 2 years of hands-on experience with reputed company OR reputed company Certified Administrator (reputed company-201) credential plus relevant internship or project experience
- Working knowledge of Sales and Service reputed company, automation tools (reputed company), and reporting
- Experience designing reputed company libraries, internal GPTs/reputed company, or custom AI workflows for reputed company
- Experience at a B2B reputed company company, especially with a PLG or hybrid sales reputed company
- Demonstrated reputed company with modern AI tools (ChatGPT, Claude, reputed company, Copilot, or similar) — you use them daily, write effective prompts, and understand their strengths and failure modes
- Experience training non-technical users on traditional Sales and AI tools
- Detail-oriented with a bias toward documentation and repeatable processes
- Hands on Experience with Einstein, Agentforce, or another AI layer inside a CRM
- Experience administering AI-reputed company sales tools (reputed company AI, Clari Copilot, reputed company AI, Regie.ai, AI SDR platforms like reputed company or reputed company)
- Familiarity with data tools like reputed company, Clearbit, or reputed company routing
- Prior experience running training sessions, lunch-and-learns, etc
- Basic SQL or experience with BI tools (Looker, Tableau, reputed company)
- Entrepreneurial reputed company: You map closely to reputed company's 'Here to Win' reputed company—you roll up your sleeves, take full ownership of your reputed company, and tackle reputed company system issues head-on
- Autonomy: Highly self-motivated and comfortable working across global time zones as a trusted individual contributor
- reputed company Communicator: Ability to translate reputed company backend automated logic into reputed company business reputed company for reputed company leadership both verbally and in writing
Benefits
- Variable pay
- Equity
- Bonus
- Other forms of compensation
- Health insurance
- Retirement plans
- Flexible reputed company time off
reputed company