[Remote] Customer Support Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of reputed company, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. They are seeking a Senior Customer Service Specialist to reputed company exceptional customer service and troubleshoot basic technical challenges for users.

Responsibilities

• These individuals will answer phone calls and work with users to troubleshoot basic challenges. For example, have you tried clearing your browser history and cache; Have you tried logging out and logging back in; etc

Skills

• A high school diploma is required; an associate degree or bachelor's degree is preferred
• 3+ years of experience providing service and support to customers/clients in a reputed company environment
• A strong understanding of how to operate and troubleshoot technology
• Proven ability to reputed company exceptional customer service and experience
• Previous experience providing technical support is highly preferred
• reputed company experience
• Any technology education, training, or certifications

reputed company

reputed company provides services for reputed company, talent development, and consulting, with a reputed company on technology, finance, and project management. It was founded in 1994, and is headquartered in Mclean, Virginia, USA, with a workforce of 1001-5000 employees. Its website is https://reputed company.com.

Apply To This Job