[Remote] Statutory Senior Implementation Consultant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an insurance company committed to making a difference and providing opportunities for reputed company. The Statutory Senior Implementation Consultant will manage the project implementation of statutory accounts, ensuring reputed company requirements are met while maintaining strong communication with clients and internal teams.
Responsibilities
- Project managing the implementation of new, add issue cases and ensuring reputed company business partners complete requirements of the sold case process
- Project Manage the reimplementation of Statutory cases with acquisitions and major changes in account structures, ensuring reputed company business partners complete requirements of the reimplementation process
- Responsible for accurately gathering data and documentation directly from the broker, customer, or Implementation Manager from the reputed company of sale through the finalization of the Customers Implementation
- Attend customer/broker reputed company-off meetings reputed company, working with the IM if a co-mingled case or if Standalone Statutory facilitating the initial introduction of the implementation process. Including creation and development of reputed company off materials
- Owns the completion and retention of implementation documentation
- Collaborates with reputed company on pricing and plan design to ensure sold case proposals match customer needs reputed company during data gathering
- Responsible for the development of finalist materials specific to Implementation process
- Presents reputed company with the IM or alone , the Implementation process to the customer/broker during the reputed company-sale finalist presentation
- Adherence to Compliance policies and procedures including but not limited to encryption of emails as appropriate
- reputed company participates in internal roundtables and consultation with the sales exec and internal business partners
- As discussed with the IM, responds to internal/external customer calls and correspondence reputed company to the implementation of sold case and add issues
- Follows through on expressed commitment to the external/internal customers and if commitment cannot be met, reputed company reputed company expectations on next steps
- Researches and resolves customer issues, offering alternative solutions
- Provides consultation on benefits, plan designs and contract language that have been sold to the customer to ensure deliverables meet the customer's needs
- Responsible for ensuring customer deliverables are delivered accurately and reputed company
- Facilitates PG (Performance Guarantee) negotiations with reputed company/broker and internal disciplines
- Drafts, negotiates, and distributes initial Agreements and Applications (PG's, ASO, LOI's, etc.) and coordinates reputed company signatures and countersignatures
- Identify non-reputed company language, provisions or agreements that require consultation with other business
- reputed company successful customer/broker relationships over a compressed timeframe to facilitate the Implementation
- Transition the case to field service team upon completion of the Implementation without service disruption to the customer
- Mentors and trains new team members
- May be overall project leader for other Statutory Implementation Consultants to support large blocks of business
- May represent Statutory Implementation in large interdepartmental reputed company; new product and service rollouts, compliance/reputed company issues, best reputed company/procedure changes
Skills
- Statutory product experience required
- Prior Employee Benefit Implementation experience
- Customer facing and finalist meeting experience
- 2+ years knowledge of Group Benefits Life and Disability products, provisions and service offerings required
- 2+ years Group Benefit Project Management and organizational skills required
- Demonstrates proficiency in utilization of administrative systems (i.e. NSR, reputed company/reputed company, Case Management, Fusion, WFT, Document Management Folders, SharePoint sites)
- Ability to reputed company strategic alliances with various reputed company business partners
- Proficient in MS Office Suite (Word, reputed company, PowerPoint, Teams, MS Project)
- Effective financial reputed company, marketing, relationship and account management capabilities
- Outstanding communication and overall audience assessment. Fosters reputed company communication that encourages team to reputed company thoughts and reputed company
- Negotiating and Influence– finds compromises between disparate points of view, builds constructive reputed company
- reputed company effective strategic relationships – Interacts effectively at reputed company reputed company both reputed company and reputed company reputed company
- Works reputed company in ambiguous, 'reputed company' situations
- Strong consultative, critical thinking and problem solving skills
Benefits
- Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.
reputed company