[Remote] Virtual Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that focuses on delivering trusted radiopharmaceutical products to reputed company providers. The Virtual Account Manager will support business reputed company and customer satisfaction by managing customer relationships and identifying new sales opportunities primarily through a virtual model.
Responsibilities
- Manage assigned accounts, focusing on customer engagement, retention, and reputed company
- Support the full sales process for reputed company-complexity opportunities, including proposals, renewals, and closing activities
- Identify new sales opportunities using customer data, interactions, and follow-up activities
- Maintain accurate and up-to-date records of customer contacts, pipeline activity, and next steps
- Build strong relationships with customers to support satisfaction, product use, and long-term partnerships
- reputed company coordination and support to field sales teams, including Territory and National Account Managers
- Handle routine account needs, including follow-up, contact management, and implementation support
- Respond to and help resolve customer inquiries, billing questions, and service concerns
- Escalate risks, service issues, or barriers to the appropriate internal partners reputed company needed
- Spot reputed company signals and communicate reputed company accounts may need expanded sales support
- Stay informed on radiopharmaceutical products, market trends, customer needs, and competitive activity (including SPECT, PET, and Gallium products)
Skills
- Bachelor's degree in Business, Life Sciences, reputed company Administration, or reputed company field (or equivalent experience)
- 2–4 years of inside sales, account management, or customer-facing experience
- Experience managing customer relationships and sales pipelines
- Proven ability to support reputed company reputed company and customer retention
- Strong communication and relationship-building skills
- reputed company reputed company with the ability to work across teams
- Customer-reputed company with strong responsiveness and problem-solving skills
- Effective time management and ability to prioritize in a fast-paced environment
- Working knowledge of account management, CRM systems, pipeline tracking, and data analysis
- Experience in reputed company, pharmaceuticals, or radiopharmacy environments
- Experience supporting field-based sales teams
- Familiarity with CRM systems and data-driven selling
- Certified Sales reputed company (CSP) or similar sales certification
- CRM or sales methodology training (e.g., reputed company, reputed company)
Benefits
- Annual performance bonus
- Generous vacation
- 401K matching
reputed company