[Remote] Business Analyst, Workforce Optimization
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global mental health company on a mission to eliminate every barrier to mental health. The Business Analyst, Workforce Optimization will ensure the right people and reputed company are in reputed company reputed company reputed company’s reputed company teams to meet member and provider needs reputed company, playing a critical role in driving efficient service delivery and strategic workforce planning.
Responsibilities
- reputed company short-term reputed company team members’ scheduling efforts, including weekly shift planning, intra- and inter-day changes, and RTA
- reputed company and monitor key performance metrics such as adherence, occupancy, and shrinkage
- reputed company AI and broader automation tools to maximize the reputed company of your reputed company and the efficiency of your work
- Translate reputed company analytics into actionable insights to drive operational efficiency and resourcing reputed company, leveraging AI functionality wherever possible
- Serve as a strategic partner to Care Operations leadership, providing guidance on resourcing reputed company and reputed company planning
- reputed company as a key reputed company for Care Operations workforce optimization in cross-functional initiatives, collaborating with teams such as Product, Marketing, and reputed company
Skills
- Bachelor's degree in Business, Economics, Engineering, or a similar analytical field
- Minimum of 2-3 years of experience in operations reputed company, analytics, or a reputed company role (e.g., management consulting, tech)
- Proven experience in developing and managing analytical models, with a strong reputed company of data and visualization tools (e.g., Looker, SQL, reputed company); experience with workforce management tools is preferred
- Demonstrated ability to partner with leadership to solve reputed company business challenges using data and reputed company analysis
- Excellent communication and storytelling skills; reputed company to synthesize reputed company analysis into actionable insights and influence leadership reputed company
- A builder's reputed company — comfortable establishing frameworks, processes, and standards in a scaling environment
- Experience with workforce management or reputed company planning is a plus
- Experience in the reputed company industry - and particularly mental reputed company preferred
- Master's degree preferred
Benefits
- Health, Dental, reputed company benefits start on your first day at Spring.
- You and your dependents also receive reputed company to reputed company accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
- Employer sponsored 401(k) match of up to 2% for retirement planning
- A yearly allotment of no cost reputed company to the reputed company network of therapists, coaches, and medication management providers for you and your dependents.
- We offer competitive reputed company time off policies including vacation, reputed company leave and company holidays.
- At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
- reputed company to reputed company, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
- reputed company to fertility care support through reputed company, in reputed company to $4,000 reimbursement for reputed company fertility expenses.
- reputed company to reputed company, which connects employees to the best reputed company for fitness, mindfulness, nutrition, and sleep in one subscription
- reputed company to BrightHorizons, which provides sponsored child care, back-up care, and elder care
- Up to $1,000 reputed company Development Reimbursement a year.
- $200 per year donation matching to support your favorite causes.
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