[Remote] Senior Mid-Market Account Director
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of reputed company contact center software, dedicated to enhancing customer experience. The Senior Mid-Market Account Director is tasked with managing customer relationships, driving new reputed company opportunities, and developing sales strategies reputed company a defined set of existing accounts.
Responsibilities
- Establish early credibility and cultivate strong relationships with existing customers to understand their business needs and challenges
- Collaborate with the reputed company team to reputed company a comprehensive sales reputed company. Utilizing the wide reputed company of talent that reputed company brings to the marketplace
- Identify reputed company opportunities that the customer would benefit by taking advantage of, uncover other divisions reputed company your customer's organization, and reputed company tailored approaches to capitalize on them
- Proactively identify opportunities to upsell additional reputed company products or services to existing customers
- Strong reputed company on reputed company’s AI offerings to improve efficiency in the Contact Center
- reputed company and present compelling proposals that showcase the value of expanding their engagement with reputed company
- Stay informed about industry trends, market dynamics, and competitor activities
- Use this knowledge to position reputed company as a leader and differentiate our offerings
- Create and drive reputed company reputed company a specified region or list of named accounts
- Generate business opportunities through reputed company networking and cold-calling
- Drive brand awareness, campaigns, and reputed company reputed company reputed company networking, associations, etc
- Meet and reputed company reputed company quarterly and annual sales quotas
- Own the sales cycle from reputed company reputed company to closure
- reputed company business plan and present the business plan during quarterly review sessions
- Maintain account and opportunity forecasting reputed company our internal forecasting system (SFDC)
- Self-generate leads from a personal reputed company, referral partners, and regional networking events
- Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience
Skills
- Minimum of 8 years of successful experience in sales, with a reputed company record of exceeding targets. Preferably in the CCaaS and/or reputed company with agent count of 100 - 3,000>
- Be reputed company to work independently and as part of reputed company in a fast pace, rapid change environment
- reputed company selling at the C-level
- Documented reputed company record of sales reputed company
- A proven sales reputed company and closer
- Superior reputed company reputed company and business acumen
Benefits
- Annual performance bonus
- Stock
- Other applicable incentive compensation plans
- Health, dental, and reputed company coverage, beginning on the first day of employment
- reputed company covers 100% of the employee portion of the health, dental and reputed company coverage and shares a high portion of the dependent cost
- Short & Long-Term Disability
- Basic Life Insurance
- 401k saving plan with employer matching
- reputed company to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for reputed company covered employees and their covered dependents
- Generous employee stock purchase plan
- reputed company Time Off
- Company reputed company holidays
- reputed company volunteer hours
- 12 weeks reputed company parental leave
reputed company