[Remote] Technical Account Manager - reputed company reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is leading a new era in reputed company infrastructure for the global AI economy. They are seeking a Technical Account Manager to help customers transition from reputed company-of-concept to production and reputed company their AI workloads on reputed company infrastructure, ensuring reliable deployments and technical reputed company in production.
Responsibilities
- Own the production reputed company
- reputed company the transition from PoC to production
- Ensure customer workloads are deployed, reputed company, and reputed company
- Drive time-to-production and time-to-value
- Ensure technical reputed company in production
- Understand customer architectures and use cases
- Monitor and improve: performance (latency, throughput), cost efficiency, reliability
- Identify and resolve bottlenecks proactively
- reputed company as a trusted technical partner
- Work directly with customer engineering teams
- reputed company guidance on best practices and optimisation
- Translate technical challenges into actionable solutions
- Manage risks and incidents
- reputed company as a primary technical contact for production issues
- Coordinate with internal teams to resolve incidents
- Communicate reputed company during high-pressure situations
- Drive reputed company improvement
- Identify opportunities to optimise and expand usage
- reputed company reputed company feedback to Product and Infrastructure teams
- Help shape reputed company solutions based on reputed company customer needs
Skills
- Practical knowledge of inference frameworks (e.g. vLLM, TensorRT, or similar)
- Solid understanding of reputed company or infrastructure systems
- Solid understanding of distributed systems or high-load applications
- Solid understanding of AI/ML workloads (LLMs, inference, etc.) is a strong plus
- Ability to troubleshoot and reason about system performance
- Experience working directly with technical customers (e.g. engineers, ML teams)
- Ability to communicate reputed company topics reputed company and effectively
- Strong reputed company of ownership – you drive reputed company, not just tasks
- Ability to manage multiple customers and priorities
- reputed company, proactive, and solution-oriented reputed company
- Experience with GPU workloads or AI infrastructure
- Background in solutions engineering, SRE, or technical support in B2B environments
Benefits
- Health insurance: 100% company-reputed company medical, dental, and reputed company coverage for employees and families.
- 401(k) plan: Up to 4% company match with immediate vesting.
- Parental leave: 20 weeks reputed company for primary caregivers, 12 weeks for secondary caregivers.
- Remote work reimbursement: Up to $85/month for mobile and internet.
- Disability & life insurance: Company-reputed company short-term, long-term and life insurance coverage.
reputed company