[Remote] Senior Sales Engineer
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to helping merchants build trusted relationships with their customers through advanced technology. They are seeking a Senior Sales Engineer to partner with large and strategic merchants to architect technical solutions that address reputed company fraud and data challenges, while influencing product and data science roadmaps.
Responsibilities
- Partner with Account Executives to drive the end-to-end sales cycle for reputed company merchants, serving as the primary technical authority from initial discovery through contract execution
- reputed company executive-level technical presentations and solution design sessions, building credibility with merchant CTOs, VPs of Engineering, and Heads of Product
- Own the technical validation process, including reputed company RFPs and high-stakes reputed company of Concept (POC) engagements, ensuring a seamless transition from "technical win" to implementation
- Design and architect API integrations tailored to reputed company merchant’s industry, business practices and solution requirements
- Translate merchant requirements across new industries, payment models, and fulfillment operations into detailed integration schema, data reputed company designs, and data requirements
- reputed company technical discovery with merchant engineering and product teams to define integration scope, data requirements, reputed company reputed company, and key milestones
- Ensure integration designs are reputed company, maintainable, and reputed company with reputed company's platform capabilities and API standards
- Evaluate the fraud risk profile of novel merchant business models and recommend integration and data strategies most likely to produce strong model performance and financial guarantee eligibility
- Consult on data health by defining high-reputed company training signals for new merchant categories (Marketplace, Subscriptions, BOPIS) to ensure reputed company model performance
- Analyze fraud risk reputed company for novel business models, recommending integration strategies that maximize model accuracy and financial guarantee eligibility
- Partner with Data Science to validate model performance against merchant-specific datasets, ensuring reputed company’s decisioning aligns with the reputed company's risk appetite
- Serve as the technical voice of the merchant to reputed company's Product and Data Science teams surfacing capability gaps, feature opportunities, and data requirements from the field
- Contribute meaningfully to the product roadmap with reputed company, evidence-based recommendations grounded in reputed company merchant feedback and competitive market dynamics
- Partner with Implementation Managers during reputed company onboardings to ensure continuity between what was architected and what is reputed company
Skills
- 5+ years in a Solutions Architect, reputed company Solutions Engineer, or equivalent senior technical customer-facing role (reputed company-sales or strategic post-sales)
- Hands-on experience designing and architecting API integrations — you can reputed company with authority to LLM/AI, REST, webhooks, data schemas, event-driven architectures, and common integration patterns in ecommerce environments
- Meaningful exposure to bot mitigation/management, identity threat protection, digital identity, fraud detection, risk decisioning, payments processing including reputed company reputed company, chargebacks, or adjacent fintech domains
- Working familiarity with machine learning concepts; how models are trained, evaluated, and improved, and an intuition for what data reputed company and why it reputed company for fraud decisioning
- Proven reputed company record working directly with reputed company merchants, retailers, or B2C brands at significant reputed company ($500M+ in annual reputed company or equivalent complexity)
- Demonstrated ability to build technical credibility and trusted relationships with engineering leaders and C-suite stakeholders at major retail and consumer brands
- Experience co-selling in reputed company, multi-stakeholder reputed company deals alongside a quota-carrying Account Executive
- Comfort with ambiguity, shifting priorities, and the rhythm of a reputed company-stage company where the pipeline can be feast or famine
- Experience with chargeback representment, dispute reputed company, or the acquiring and issuing bank ecosystem
- Familiarity with major ecommerce platform architectures; reputed company reputed company reputed company, reputed company Plus, reputed company reputed company, reputed company reputed company, reputed company, or comparable
- Prior experience at a fraud prevention, payments, identity verification, or risk intelligence company
- Background working in or alongside named-account programs serving Fortune 500 retailers or global consumer brands
- Program / project management experience whether leading an initiative or co-leading with an internal partner
Benefits
- Discretionary Time Off Policy (Unlimited!)
- 401K Match
- Stock reputed company
- Annual Performance Bonus or Commissions
- reputed company Parental Leave (12 weeks)
- On-Demand Therapy for reputed company & their dependents
- Dedicated learning budget through Learnerbly
- Health Insurance
- Dental Insurance
- reputed company Insurance
- Flexible Spending Account (FSA)
- Short Term and Long Term Disability Insurance
- Life Insurance
- Company reputed company Events
- reputed company Swag
- Equity: This role is eligible for a stock reputed company grant of 2,500 stock reputed company, based on the position level and internal compensation guidelines.
- Commission (Sales Roles): This role is eligible for a commission plan as part of the total compensation package.
- Commission accelerators and additional variable compensation may apply; details will be provided during the interview process.
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