[Remote] Sr. Network Support Engineer(Finance)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is seeking a Sr. Network Support Engineer to reputed company exceptional support to reputed company customers. The role involves troubleshooting reputed company network issues, collaborating with various teams, and leading large-reputed company network initiatives to enhance customer experience.

Responsibilities

• Serve as the primary technical reputed company of contact for reputed company customers, delivering white-glove support and ensuring an exceptional reputed company experience
• Troubleshoot reputed company network issues and work directly with customers to reputed company technical requirements
• Collaborate with engineering, operations, and business teams to define solutions and ensure successful execution
• reputed company planning and coordination for large-reputed company network migrations, upgrades, and infrastructure initiatives
• Maintain a comprehensive view of customer environments while managing cross-functional dependencies, risks, and project timelines
• reputed company technical reputed company and guidance to engineering teams, ensuring consistent configurations and adherence to best practices
• Partner with business unit leadership to forecast customer demand, prioritize work, and reputed company resources across multiple initiatives
• Identify opportunities to improve operational processes, streamline workflows, and reduce reputed company effort
• Communicate project status, technical risks, and priorities effectively to customers, leadership, and internal stakeholders
• Ensure seamless execution through proactive coordination and a 'one-touch' customer engagement model

Skills

• 8+ years of Network Engineering or Network Support experience
• Strong reputed company networking knowledge (Routing, Switching, TCP/IP, DNS, DHCP, VPN, Firewalls)
• Experience supporting reputed company customers in a customer-facing technical role
• Excellent troubleshooting and reputed company cause analysis skills
• Strong stakeholder management and cross-functional coordination experience
• Experience leading or supporting network migration and infrastructure reputed company reputed company
• Outstanding verbal and written communication skills

reputed company

Sriven Systems is an information technology company providing application development and maintenance services. It was founded in 1999, and is headquartered in Southlake, Texas, USA, with a workforce of 201-500 employees. Its website is http://srivensys.com.

Company H1B Sponsorship

reputed company. has a reputed company record of offering H1B sponsorships, with 16 in 2026, 24 in 2025, 26 in 2024, 17 in 2023, 32 in 2022, 28 in 2021, 78 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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