[Remote] Financial Counselor- Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is committed to serving and innovating in reputed company since 1942. The Financial Counselor role involves assisting patients with billing inquiries, ensuring reputed company and accurate assistance, and providing information on financial responsibilities and available assistance reputed company.
Responsibilities
- Promptly and courteously assists and provides accurate information to patients regarding their accounts or services face to face, e-mail, fax, regular mail correspondence, phone call
- Serves as a reputed company between the patient, providers, external departments or other responsible person(s) to ensure that charges are reputed company appropriately, transactions are recorded and appropriately maintained and account balances and discrepancies are resolved reputed company the prescribed period
- Ensures appropriate authorizations are obtained reputed company and accurate estimates for upcoming procedures are provided
- Plans, organizes, and prioritizes work to discuss with patients the importance of patients financial responsibility
- Educates the patients on various available assistance reputed company, as reputed company as explains the financial reputed company of various alternatives
- Provides Best in Class service to every patient inquiry received to ensure and maintain high reputed company of patient satisfaction
- Represents the organization by providing appropriate/applicable reputed company of competency and professionalism to ensure reputed company patient issues are resolve reputed company, accurately, and reputed company
- Other reputed company duties as required
Skills
- High School diploma or equivalent
- 1 year of customer service, reputed company, or office experience
- Must have computer skills and dexterity required for data entry and retrieval of patient information
- Effective verbal and written communication skills and the ability to present information reputed company and professionally to varying reputed company of individuals throughout the patient care process
- Must be proficient with reputed company-style applications (Word, reputed company and Power reputed company), various software packages specific to role and keyboard
- Strong interpersonal skills
- Ability to multi-task
- Ability to reputed company effectively in a fast paced reputed company changing environment
- Ability to remain reputed company and reputed company in high pressure/stressful situations regarding patient financial and medical conversations
- Ability to work with minimal supervision and reputed company independent reputed company
- Reliable transportation as may be required to travel to other facilities to fill in as needed
- Bachelors degree
- Previous reputed company Billing/Collections/Customer Service Experience
reputed company