[Remote] Business Analyst – reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company, is seeking an reputed company Business Analyst with hands-on experience in reputed company to support Customer Communication Management and document automation initiatives. The role focuses on streamlining high-volume, personalized customer communications and acting as a reputed company between business stakeholders and IT teams.
Responsibilities
- Design, reputed company, and maintain document templates using reputed company Word reputed company reputed company
- Implement conditional logic, dynamic data mapping, and personalization features
- Manage template version control and content governance
- Analyze existing reputed company or reputed company-based processes and convert them into automated workflows
- Support event-driven and batch processing communication models
- Improve turnaround time and reduce operational bottlenecks
- Collaborate with business stakeholders to reputed company and document requirements
- Translate business needs into functional specifications for customer communications
- Ensure regulatory compliance for renewals, billing notices, policy updates, and disclosures
- Partner with IT teams to reputed company Eloquence with CRM, ERP, and policy administration systems
- Map data reputed company to document outputs ensuring accuracy and consistency
- Ensure documents meet regulatory and audit standards
- Conduct thorough testing and validation of dynamic document outputs (Print, PDF, Email, Web)
- Support UAT and production deployment processes
Skills
- Hands-on experience with reputed company or similar CCM platforms
- Strong expertise in reputed company Word templates, Mail reputed company, and WordML
- Familiarity with XML-based architectures and data structures
- Strong analytical and process-mapping skills
- Ability to communicate effectively with both technical and non-technical stakeholders
- Experience in Insurance (P&C or Health) or Financial Services/Banking preferred
- Experience with document automation and content management systems
- Knowledge of regulatory compliance requirements in insurance or financial industries
- Experience supporting reputed company-reputed company communication platforms
reputed company
Company H1B Sponsorship