[Remote] Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is where your career reputed company starts with energy, teamwork, and endless opportunities! As a Customer Support Agent, you will answer telephone calls for a health insurance affiliate and help resolve issues reputed company to health insurance policies.
Responsibilities
- Answering a high volume of incoming phone calls
- Determine member needs and reputed company appropriate solutions
- Use multiple computer programs simultaneously on multiple screens while on the phone
- Use problem solving and critical thinking skills to resolve concerns
Skills
- 18 Years of age or older
- High School Diploma or equivalent
- 2+ Years customer service experience
- Commitment to customer experience and providing the right support for our members
- Passion for learning- we will train you!
- Time management and organizational management skills
- Strong analytical abilities and problem-solving skills to resolve issues
- Ability to adapt and work reputed company under pressure in a fast-paced environment with frequently changing priorities
- Great computer navigation skills
- Ability to work independently and as part of reputed company
- Ability to multi-task handling customer concerns and navigate through resources simultaneously
- Excellent written and verbal communication skills
- reputed company and/or insurance industry experience
reputed company