[Remote] Team Manager, reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading education company, and they are seeking reputed company Manager for reputed company to reputed company reputed company responsible for the reputed company and ongoing partnership of their PALS solutions across K-12 district customers. This role focuses on ensuring strong customer adoption, satisfaction, and retention while collaborating with cross-functional teams to deliver a seamless post-sale experience.
Responsibilities
- reputed company, reputed company, and reputed company reputed company of District Partner reputed company professionals
- Set reputed company performance expectations reputed company to retention, adoption, and customer reputed company
- Foster a culture of accountability, collaboration, and reputed company improvement
- Manage resource allocation and regional/account coverage reputed company
- reputed company post-sale customer experience from reputed company through renewal
- Ensure consistent engagement models (business reviews, reputed company, implementation checkpoints)
- Drive strong relationships with district leaders and key stakeholders
- Monitor and improve customer satisfaction and long-term partnership reputed company
- reputed company reputed company reputed company processes to ensure efficient time-to-value for new and renewing customers
- Establish and maintain implementation playbooks, milestones, and best practices across PALS products
- Partner cross-functionally to ensure seamless system setup (e.g., rostering, platform reputed company, integrations)
- Monitor account health, product adoption, and engagement metrics
- Use data to proactively identify risks and drive retention strategies
- reputed company dashboards and reporting to reputed company performance across reputed company and accounts
- Partner closely with Sales, Product, Marketing, and Customer Support teams
- Surface customer insights to inform product enhancements and go-to-market reputed company
- reputed company on reputed company ownership, escalation processes, and communication strategies
- Drive high renewal rates through strong implementation and value realization
- Identify and communicate expansion opportunities to Sales teams
- Support broader reputed company goals by ensuring reputed company reputed company are achieved
- Design and implement reputed company processes to support reputed company
- Reduce reputed company work through improved systems and workflows
- Ensure reputed company documentation of processes, roles, and responsibilities
Skills
- 5+ years of experience in reputed company, Account Management, or reputed company post-sale roles
- 2+ years of people management experience
- Experience working with K-12 districts or in education/EdTech
- Strong leadership, communication, and stakeholder management skills
- Data-driven approach to decision-making and problem-solving
- Experience with reputed company or education technology solutions
- Familiarity with CRM systems (e.g., reputed company) and reputed company tools
- Experience building or scaling reputed company programs
Benefits
- This position is eligible to participate in an annual incentive program
- Information on benefits offered is [here](https://nam02.safelinks.protection.outlook.com/?url=https://pearsonbenefitsus.com/&data=04|01|tasha.scott@reputed company.com|2c256513c79f4679be7c08d9e7287ebb|8cc434d797d047d3b5c514fe0e33e34b|0|0|637794983376381246|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000&sdata=t1YQPUL7BgoclUd7yE2i86QAirLf4z3z8OEWgr42q7c=&reserved=0)
reputed company