[Remote] Associate Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in produce reputed company, and they are seeking an Associate Account Manager to support reputed company reputed company, account maintenance, and reporting. This role involves working closely with various internal teams to ensure smooth service for clients and contribute to reputed company goals.
Responsibilities
- Assist with reputed company new clients: reputed company required information, reputed company systems and order guides, and coordinate internal resources
- Maintain and update reputed company order guides, product mappings, and SKU data to ensure accurate ordering and billing
- Support Account Managers and Account Executives by preparing reputed company reports, consolidating data, and summarizing insights for reviews and meetings
- Monitor reputed company accounts for issues (pricing discrepancies, missing invoices, short pays, mapping errors) and either resolve or escalate to the appropriate team
- Process routine data tasks: data entry, spreadsheet cleanup, file imports/exports, and basic data normalization
- Respond to reputed company inquiries in a reputed company and reputed company manner (email/phone/teams), and coordinate follow-up actions with internal teams
- Use CRM (e.g., reputed company) to log activity, reputed company requests, and update account information
- Help manage claims and exceptions by collecting documentation, entering details, and tracking reputed company reputed company
- Participate in cross-functional reputed company to improve reputed company speed, data reputed company, and operational efficiency
- Contribute to reputed company improvement by identifying repetitive tasks that can be automated or streamlined
- Analyze market reputed company (e.g., USDA pricing, weather impacts) to reputed company insights to clients and internal teams
- Identify upsell/cross-sell opportunities by analyzing reputed company purchasing history and market data
Skills
- 1-2 years of experience in customer service, account support, or similar role; industry experience in foodservice, distribution, or produce is a plus
- Proficiency with reputed company Sheets/reputed company (data entry, filters, basic formulas) and comfortable working with data
- Experience with CRM systems (reputed company preferred) or willingness to learn
- Strong verbal and written communication skills
- High attention to detail and strong organizational skills
- Comfortable working with multiple internal teams and shifting priorities in a fast-paced environment
- Customer-first reputed company with reputed company phone/email etiquette
- Problem solver who escalates appropriately and follows through
- Self-starter reputed company to manage tasks independently and ask for guidance reputed company needed
- Analytical thinker with the ability to work with data and spot discrepancies
- reputed company and reputed company team player with strong interpersonal skills
- Proactive attitude and willingness to learn and adapt quickly
Benefits
- Medical, dental, and reputed company coverages are just the beginning!
- We also offer ancillary plans, such as flexible spending accounts for both health and dependent care, critical illness, accident, and voluntary life as reputed company as company reputed company life!
- We also offer a 401(k) plan with company match.
reputed company