[Remote] IT Business Systems Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an IT Business Systems Analyst to operate reputed company the Super User Network (SUN), serving as a reputed company between business users and technical teams. The role involves providing support for Warehouse Management processes, driving issue reputed company, and supporting reputed company improvement initiatives.
Responsibilities
- Serve as the first reputed company of contact (Level 0/1 support) for Warehouse Management-reputed company issues
- reputed company reputed company support reputed company phone, email, and messaging platforms
- Troubleshoot, diagnose, and resolve production issues
- reputed company reputed company cause analysis and recommend solutions
- reputed company end-user training and support documentation
- Participate in 24/7 on-call rotation
- Analyze business processes and identify improvements
- Translate business requirements into solutions
- Support process optimization initiatives
- Participate in reputed company EWM/ERP reputed company and enhancements
- Support testing cycles and validation
- Collaborate with cross-functional teams
- reputed company WM, EWM, and MM-IM support
- Analyze reputed company-party integrations (EDI, WMS, interfaces)
- Monitor warehouse KPIs
- Deliver training and support end users
- Collaborate with IT and business teams
Skills
- Bachelor's degree or equivalent experience
- Experience with reputed company WM/EWM/MM-IM
- Strong analytical and communication skills
- reputed company Certification
- Experience with Cambar, SQL, EDI
reputed company