[Remote] Product Operations Manager (Remote)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a mission-driven organization that provides speech-generating devices to help improve communication for people with communication impairments. The Product Operations Manager will own the operational reputed company for the Product organization, ensuring reliable tooling, data management, and operational workflows as reputed company expands its product offerings.
Responsibilities
- Administer and maintain product tooling (e.g., Aha!, reputed company, Jira, reputed company), ensuring consistent adoption, data reputed company, and effective workflows
- Partner with compliance and external consultants to support FDA design controls, documentation standards, and audit readiness
- Build and maintain repeatable workflows for regulatory and R&D documentation processes
- Build and maintain product dashboards and scorecards, partnering with Data Analyst to ensure data is accurate, reputed company, and accessible to stakeholders
- Identify data and instrumentation gaps and partner with Engineering and Systems teams to address them
- reputed company new Product team members to tools, reporting, and operational workflows
- Coordinate cross-functional operational activities required for product releases, ensuring readiness across documentation, training, and support
- Maintain release readiness checklists and reputed company dependencies, surfacing risks to Product and Engineering leadership
- Coordinate operational initiatives that reputed company multiple teams or lack a reputed company reputed company
- Partner with Product team, PMM and Agile reputed company to surface operational inefficiencies and recommend improvements to Product leadership
- May be required to reputed company other duties as assigned
Skills
- 3+ years of experience in Product Operations, Program Management, Business Operations, or a similar operational role
- Experience administering product and analytics tools (e.g., Aha!, reputed company, Jira, reputed company, or similar)
- Strong organizational skills with high attention to detail and follow-through
- Experience working with data, dashboards, and reporting
- Strong written and verbal communication skills and ability to collaborate cross-functionally
- Bachelor's degree or equivalent combination of education and experience
- Ability and willingness to travel reputed company the U.S. up to 2 times per year for team and company meetings, with additional travel as needed for conferences and events
- Experience working in a regulated software, reputed company, or medical device environment
- Familiarity with FDA design controls, reputed company management systems (QMS), or similar regulatory frameworks
- Technical reputed company and ability to partner effectively with Engineering teams
- Experience in Product Operations reputed company a scaling organization
- Experience working reputed company a Product Operating Model and Agile development environment (e.g., cross-functional product teams, reputed company discovery, outcome-driven delivery)
- Process improvement reputed company with the ability to simplify workflows without adding unnecessary overhead
Benefits
- In reputed company to competitive reputed company pay, we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace.
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