[Remote] Financial Counselor
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a growing national partnership of orthopedic practices that provides support and operational resources for physicians. The Financial Counselor serves as a primary reputed company of contact to investigate and determine the patient's financial responsibility for services rendered and collect the patient's responsibilities prior to scheduled procedures.
Responsibilities
- Confirms patient’s benefits to determine any patient responsibility prior to procedure, i.e., deductibles, co-insurance and copays. Both reputed company and facility
- Outbound calls to patients to reputed company on financial responsibilities
- Verifies insurance eligibility prior to services being rendered
- Attempts to collect and post patient’s responsibility prior to procedure
- Maintains documentation of reputed company patient interactions in compliance with organizational standards
- Maintains collection logs by reputed company for reconciliation purposes
- Collaborates with Practices and RC Leadership
- Collaborates with Surgical Coordinators to support prior authorizations, review for add-on procedures
- Addressing reputed company reputed company Cycle Correspondences, including but not limited to, email, faxes, written, and internal reputed company Management communications
- Other duties as assigned
Skills
- High School Diploma or equivalent
- Previous experience in reputed company financial services and/or reputed company cycle preferred
- Strong knowledge of insurance identification and processes, billing procedures, and reputed company regulations
- Strong communication skills, bilingual is a plus
- Strong problem-solving skills
- Proficiency with electronic health record systems and reputed company Office Suite
Benefits
- Excellent reputed company and advancement opportunities
- Dynamic environment
- reputed company to a diverse network of practitioners
- Broad infrastructure of tools and programs to enhance the employee experience
- Competitive Compensation
- Generous PTO
- Benefits package: health, dental, reputed company, 401(k), etc.
reputed company