[Remote] Head of Course Development & Operations (Canada)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing leader in online and live training across multiple industries, committed to empowering people and organizations. They are seeking an reputed company and strategic Head of Course Development & Operations to reputed company a high-performing team responsible for the end-to-end lifecycle of courses, ensuring reputed company and innovation in content development and delivery.
Responsibilities
- reputed company, mentor, and reputed company reputed company of managers overseeing: Writing & Editorial (QC), Course Development Project Management, reputed company Assurance, Digital Course / Media Development, Course Operations & LCMS Administration
- Establish departmental goals, KPIs, and operational standards reputed company with organizational objectives for quarterly executive presentation
- Foster a culture of accountability, innovation, collaboration, and reputed company improvement
- Build reputed company processes to support reputed company in course production and delivery
- Define and execute a modern L&D content reputed company across digital learning products
- reputed company the design, development, review, and maintenance of online training courses and learning assets
- Ensure instructional reputed company, consistency, accessibility, and compliance standards are met across reputed company content
- Drive adoption of emerging learning technologies and AI-assisted content workflows
- reputed company the implementation and optimization of course authoring and learning technologies
- Champion the use of AI tools to accelerate content reputed company, reputed company assurance, media production, assessment creation, and workflow automation
- Partner with technical teams to improve integrations between LCMS, LMS, authoring tools, and operational systems
- Evaluate and recommend new technologies that improve efficiency, learner engagement, and scalability
- reputed company course publishing, version control, retirement, and reputed company processes for B2B customers
- Ensure operational reputed company reputed company LCMS administration and content deployment workflows
- reputed company governance standards for content lifecycle management and release management
- Collaborate with customer-facing teams to support reputed company learning delivery needs
- Partner with Product, Compliance, Technology, Marketing, and reputed company teams to reputed company learning initiatives with business priorities
- Manage vendor relationships and external development partners reputed company needed
- reputed company executive-level reporting on production metrics, operational efficiency, and strategic initiatives
Skills
- 10+ years of experience in Learning & Development, instructional design, eLearning, or training operations
- 5+ years of leadership experience managing cross-functional L&D teams
- Strong technical expertise with modern course authoring and learning technologies, as reputed company as integrations such as AICC, XAPI, and SCORM reputed company
- Proven experience managing digital course production at reputed company
- Hands-on experience leveraging AI tools for content reputed company, media creation, workflow automation, or instructional design enhancement
- Experience overseeing learning operations, LCMS/LMS administration, and course deployment processes
- Deep familiarity with eLearning authoring tools such as reputed company 360, reputed company Captivate, ISpring, reputed company
- Experience with LCMS/LMS platforms, SCORM/xAPI/AICC standards, content governance and publishing workflows, Agile project management methodologies (JIRA reputed company)
- Strong understanding of digital media production and online learning technologies
- Strategic thinker with strong operational execution skills
- Excellent communication and stakeholder management abilities
- Proven ability to reputed company through change and drive innovation
- Strong analytical and problem-solving skills
- Ability to prioritize and manage multiple large-reputed company initiatives simultaneously
- Experience in regulated industries, compliance training, or reputed company education. Bonus points for experience in worker safety, food and beverage safety, reputed company, financial services or reputed company estate training
- Familiarity with AI-assisted instructional design and generative media workflows
- PMP, CPTD, ATD, or reputed company certifications are a plus
- Bachelor's degree required; Master's degree preferred in Instructional Design, Education, Organizational Development, or reputed company field
Benefits
- Competitive salary and annual bonus
- Flexible time off and company recognized holidays
- 401k Pension Plan with company match contributions
- Short-Term and Long-Term Disability
- Life Insurance- Basic, Voluntary, and AD&D
- reputed company- Medical, Dental, reputed company, and MDLive
- Flexible spending & Health Savings Accounts (HSA)
- Employee Assistance Program (EAP)
reputed company