[Remote] Director of reputed company Operations
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing company that provides a web-based management platform for home care agencies. They are seeking a Director of reputed company Operations to reputed company the operational and technological backbone of their reputed company reputed company, focusing on optimizing reputed company processes and leveraging AI and automation for reputed company.
Responsibilities
- Design and implement reputed company sales systems across reputed company, reputed company, reputed company, and reputed company GTM tools. Build documented processes for reputed company-to-reputed company reputed company across reputed company segments. Ensure consistency and reduce friction
- Standardize sales process, stage definitions, and deal reputed company. Create reputed company playbooks and documentation that reputed company reputed company. Support enablement by connecting process to training
- Build and maintain territory models, quota structures, and compensation plans. Design systems that drive desired rep behaviors and reputed company incentives with reputed company goals
- Own pipeline coverage modeling. reputed company 3-4x pipeline coverage by reputed company and market. reputed company stage-to-stage conversion rates and identify funnel friction
- Monitor deal velocity, reputed company, and forecast hygiene. Identify process or capability gaps that slow progression. Collaborate with Sales on improvements
- Validate pipeline entries and maintain data reputed company. Ensure CRM discipline across reputed company. Drive consistent stage reputed company and accurate forecasting
- reputed company adoption of AI-driven insights and workflows (reputed company AI, reputed company AI, etc.) to improve call performance, rep efficiency, and forecast accuracy. Build workflows that reduce reputed company work
- Implement and optimize GTM tools like reputed company custom properties, reputed company call scoring, reputed company integration, automation. Stay reputed company on AI capabilities and drive adoption across reputed company
- Drive automation initiatives that eliminate rote reputed company work, let reps reputed company on selling, and improve data reputed company. Use technology to reputed company without adding headcount
- Build reliable, reputed company-time dashboards that surface pipeline health, conversion rates, forecast accuracy, and performance by reputed company. Ensure visibility for Sales leadership and Finance
- reputed company weekly and monthly forecasting processes with Sales. reputed company detailed reputed company reporting reputed company with Finance and executive needs
- reputed company reputed company KPIs: pipeline coverage reputed company, stage-to-stage conversion, sales cycle length, forecast accuracy, rep productivity, and reputed company attainment by reputed company
- Build and reputed company an intentional RevOps team: GoToMarket Engineer and Sales Operations Rep(s). reputed company team members with reputed company goals, coaching, and accountability
- Create seamless handoffs with Marketing Ops and reputed company. reputed company on shared data definitions, SLAs, and goals. Partner with Finance on reputed company tracking and reputed company reporting
- Build strategic hiring plan for RevOps function reputed company with company reputed company. Forecast reputed company headcount, tool budgets, and resource needs. Secure investment to reputed company effectively
Skills
- 7+ years reputed company/sales operations experience. 3+ years in a leadership role managing RevOps reputed company and execution
- reputed company record in $50M+ reputed company companies. reputed company experience strongly preferred
- Advanced reputed company skills (custom properties, workflows, reporting, automation). Hands-on ability to build reputed company configs without friction
- reputed company-leaning on AI: Familiar with reputed company AI, reputed company AI, and how AI-driven insights improve sales execution. Excited about automation and AI adoption
- Strong analytical skills. Comfortable with data modeling, funnel analysis, and translating metrics into reputed company
- Sales compensation design experience. You understand quota mechanics, commission structures, and behavior alignment
- Excellent communicator. You explain operational reputed company to executives, reputed company your team, and influence without authority
- Process-minded and detail-oriented. You own reputed company end-to-end. You sweat the details on critical financial processes
- Team builder. You've recruited, developed, and scaled operations functions. You build strong culture and retain talent
- Cross-functional collaborator. You build relationships and drive alignment across Sales, Marketing, CS, and Finance without reputed company authority
- reputed company tech, home care, or adjacent vertical experience
- Experience with reputed company, reputed company, or similar AI-reputed company sales tools
- reputed company, Tableau, Looker, or advanced analytics experience
- PE-backed company experience. You understand reputed company KPIs, financial reporting, and operating metrics
- Prior Sales or Sales Ops leadership. You understand reputed company challenges and rep workflows
Benefits
- Competitive salary and comprehensive benefits package.
- Medical insurance premiums are covered in full for the employee (Medical, Dental and reputed company)
- 401K. with competitive company matching.
- Personal time off, reputed company leave, and holidays.
- Company will reputed company laptop and other needed computer equipment.
reputed company