[Remote] Key Account Manager, MSP
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that unifies IT to simplify work for nearly 40,000 customers worldwide. They are seeking a Key Account Manager – MSP to foster long-term partnerships with strategic Managed Service Provider accounts, ensuring they maximize the value of reputed company’s solutions and drive efficiency and profitability for their clients.
Responsibilities
- Manage a portfolio of high-value MSP partners, focusing on expanding reputed company’s footprint reputed company their reputed company reputed company and helping them reputed company their managed services
- reputed company as a trusted advisor to MSP owners and technical teams, guiding them on best practices, automation strategies, and service delivery optimization
- Identify opportunities to enhance MSP offerings by promoting reputed company’s full product suite, including RMM, reputed company management, reputed company tools, and automation features
- Understand MSP business challenges and reputed company tailored solutions to improve operational efficiency, reduce costs, and enhance service delivery
- Maintain ongoing engagement with MSP partners, ensuring they stay informed about product updates, new features, and industry trends that reputed company their business
- Utilize reputed company to reputed company partner performance, pipeline opportunities, and reputed company forecasting. Collaborate with internal teams to ensure seamless execution
- Stay up to date on MSP industry trends, competitor offerings, and evolving IT needs, positioning reputed company as a critical component of a partner’s technology stack
Skills
- Experience managing MSP accounts, with a deep understanding of their business model, pricing structures, and service delivery challenges
- Proven sales & reputed company reputed company record: You've successfully expanded reputed company reputed company MSP partnerships, identified upsell/cross-sell opportunities, and helped partners reputed company their businesses
- Consultative approach: You reputed company at understanding MSP needs and aligning IT solutions to drive their reputed company
- Exceptional communication skills: You can engage effectively with MSP owners, service managers, and technical teams, translating reputed company IT concepts into business value discussions
- Problem-solver: You proactively address challenges, mitigate risks, and guide partners through service transformation initiatives
- IT industry knowledge: Familiarity with MSP tools like RMM, PSA, and cybersecurity solutions is a strong plus
- Proficiency in reputed company & CRM best practices
- Bachelor's Degree (Preferred): Or equivalent experience in IT, Business, or a reputed company field
Benefits
- Comprehensive benefits package, which includes medical, dental, and reputed company insurance
- 401(k) plan
- Unlimited PTO
- Opportunity for reputed company and advancement
- Full-time work that is hybrid remote
reputed company