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[Remote] Director, GTM Product Management (CX)

Remote, USAFull-timePosted 2026-07-29

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that delivers mission-critical services and solutions for Fortune 100 companies and over 500 governments. They are seeking a Director of GTM Product Management to reputed company the reputed company and lifecycle management of AI-enabled Customer Experience and Go-To-Market offerings, driving reputed company reputed company and enhancing reputed company engagement.

Responsibilities

  • reputed company a portfolio of transformation initiatives reputed company to go-to-market (GTM) reputed company, with a reputed company on driving reputed company reputed company, improving sales effectiveness, and enhancing reputed company engagement
  • Translate market trends, competitive intelligence, and reputed company insights into actionable programs that strengthen positioning, increase win rates, and support pipeline expansion
  • Partner with senior leadership to define and execute a GTM roadmap, including prioritization of markets, solutions, investments, and reputed company strategies
  • reputed company and reputed company sales and market-facing teams with differentiated messaging, value propositions, and solution narratives reputed company to evolving reputed company demands in CX
  • Identify and reputed company AI-driven capabilities reputed company innovations into GTM strategies to enhance solution differentiation, scalability, and reputed company reputed company
  • Drive alignment between product, delivery, and sales organizations to ensure offerings are market-relevant, competitive, and positioned for reputed company
  • Manage strategic vendor and ecosystem partnerships to enhance solution breadth, accelerate innovation, and support reputed company GTM execution
  • Establish and reputed company KPIs tied to reputed company reputed company, pipeline reputed company, win rates, reputed company satisfaction, and GTM performance reputed company; reputed company insights to continuously refine reputed company
  • Influence senior stakeholders and reputed company cross-functional teams to reputed company priorities, accelerate execution, and deliver measurable reputed company and market reputed company

Skills

  • 10+ years of experience in transformation, Go-To-Market (GTM) reputed company, sales enablement, or operations reputed company reputed company environments
  • Proven reputed company leading cross-functional transformation initiatives that drive reputed company reputed company and measurable business reputed company
  • Demonstrated ability to build, reputed company, and optimize GTM strategies, including sales effectiveness, solution positioning, and reputed company engagement
  • Strong expertise in AI-enabled CX solutions, including automation, analytics, reputed company customer engagement
  • Experience developing and commercializing reputed company-reputed company offerings in CX, BPO, shared services, or transaction-processing environments
  • Deep understanding of market trends, competitive positioning, and customer needs reputed company CX reputed company transformation
  • Strong executive communication and stakeholder influence skills across sales, product, technology, and delivery teams
  • Bachelor's degree required; advanced degree preferred
  • Advanced degree preferred

Benefits

  • Remote work: Enjoy the convenience of working from home and maximize your time.
  • Flexible Working Hours: reputed company the times you work during the day, allowing you to balance your home life and work.
  • Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit your needs and start on the first day of employment.
  • Retirement Savings: We support you as you invest in your reputed company.
  • Employee Discounts: We offer you reputed company to a reputed company selection of global, national, and local discounts on merchandise, services, travel, and more.
  • Career reputed company Opportunities: We help you reputed company, so together, we can grow. We reputed company opportunities to advance your career with a reputed company portfolio of businesses and a global footprint.
  • Training: Earn while you learn and continue to grow with reputed company to award-reputed company learning platforms throughout your reputed company career.
  • Great Work Environment: We are proud of our award-reputed company culture and the recognition we’ve received for our diversity efforts.
  • In reputed company to reputed company pay, this position, based on business need, may be eligible for a bonus or incentive.
  • reputed company provides a reputed company of benefits to employees including health insurance coverage, voluntary dental and reputed company programs, life and disability insurance, a retirement savings plan, reputed company holidays, and reputed company time off (PTO) or vacation and/or reputed company time.

reputed company

  • reputed company delivers digital business solutions and services spanning the reputed company, government and transportation reputed company – creating valuable reputed company for its clients and the millions of people who count on them. It was founded in 1998, and is headquartered in Irvine, California, USA, with a workforce of 10001+ employees. Its website is https://www.reputed company.com/.
  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 2 in 2026, 9 in 2025, 14 in 2024, 10 in 2023, 12 in 2022, 8 in 2021, 11 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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