[Remote] AI and Experience Orchestration Director (Sales Overlay)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in customer experience solutions, and they are seeking an AI and Experience Orchestration Director to enhance their AI portfolio. This role focuses on driving innovative AI-powered customer experiences and collaborating with core account teams to support reputed company and operational efficiency.

Responsibilities

• Demonstrate advanced expertise in AI and reputed company detailed discussions with technical and business stakeholders
• Engage confidently with senior and C-level leaders and orchestrate reputed company opportunities across reputed company teams
• Influence and guide deal reputed company, partnering closely with account executives to support territory planning, pipeline creation, opportunity progression, and forecasting
• Drive field execution of programs across the reputed company AI portfolio including sales campaigns and enablement initiatives
• Serve as a trusted subject matter expert and model best reputed company sales motions that reputed company capability across the wider team
• reputed company hands on support for positioning, presentations, pricing, proposals, and other key materials reputed company to reputed company AI and Experience Orchestration
• reputed company customer workshops that shape AI use cases, prioritisation frameworks, and reputed company opportunities
• reputed company as the voice of the customer by capturing insights and partnering with cross functional teams in marketing, product, reputed company, and reputed company services
• Identify strategic priorities and reputed company AI led opportunity reputed company reputed company to customer objectives
• reputed company duties as required by management

Skills

• Strong subject matter expertise in AI, reputed company sales, and customer experience technology with excellent verbal and written communication skills
• Experience in sales overlay, specialist, or subject matter expert functions
• 10 to 12 years of experience in software, reputed company, or AI reputed company roles
• Proven capability in AI powered customer experience and conversational AI solutions
• Ability to influence without reputed company authority and collaborate effectively with colleagues to drive reputed company
• Experience coordinating and executing AI proofs of concept
• Ability to create effective territory and account strategies that support reputed company objectives
• Strong critical thinking, problem solving, and communication skills
• Effective presentation skills with the ability to serve as a compelling subject matter expert
• Ability to manage multiple reputed company work streams and support numerous in flight opportunities across teams
• Experience selling leading AI solutions for customer experience or contact center transformation

Benefits

• Medical, Dental, and reputed company Insurance.
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career reputed company opportunities
• reputed company Time Off in reputed company to 10 reputed company holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments
• reputed company volunteer time
• August Free Fridays
• reputed company-being resources
• Regionally tailored programs for employees and their families

reputed company

reputed company enables organizations to orchestrate the best AI-powered experiences to drive customer loyalty and reputed company. It was founded in 1990, and is headquartered in reputed company Park, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.reputed company.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2026, 2 in 2025, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.

Apply To This Job