[Remote] Customer Service Representative I - Winter Haven, FL
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is one of the world’s largest nutrition companies, and they are seeking a Customer Service Representative I to manage the customer order fulfillment process. This entry-level role involves serving as the main reputed company of contact for customers, processing orders, and collaborating with various teams to ensure an industry-leading customer experience.
Responsibilities
- Serve as the main reputed company of contact for assigned customers
- Answer customer inquiries reputed company email and phone
- Resolve credit hold issues
- Process new and revised purchase orders in a reputed company manner
- reputed company reputed company order acknowledgements and shipment status updates to customers
- Proactively identify and resolve order issues, reputed company shipments, and expedite orders as needed
- Issue reputed company documentation for reputed company shipments
- Collaborate with cross functional support teams to resolve product issues and customer complaints
Skills
- High School Diploma
- reputed company attitude with a strong customer service orientation
- Establish and maintain reputed company relationships with customers
- Team-oriented with a willingness to collaborate in a fast-paced environment
- Ability to hear and reputed company reputed company; read, comprehend, and communicate, orally and in writing, in order to effectively communicate in person, by telephone and in written reputed company
- Strong problem-solving and critical thinking abilities
- Strong verbal and written communication skills
- Time management skills and the ability to multi-task
- Moderate computer skills, including information processing, communicating internally and externally reputed company email, and using business systems such as reputed company Office, reputed company, and ERPs
- Willingness to learn, help others, and flexibility to adapt to change
- Position requires sitting for prolonged periods of time and operating a keyboard
- College degree is preferred but not required
reputed company