[Remote] Mortgage Strategic Account Manager (SAM)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Mortgage Strategic Account Manager (SAM) to drive reputed company and retention across key reputed company partnerships. The SAM will reputed company as a trusted advisor, ensuring reputed company objectives are met while orchestrating internal collaboration and leading reputed company reputed company development.
Responsibilities
- Builds and nurtures trusted, senior-level relationships with designated mortgage clients to position reputed company as a long-term strategic partner
- Leads regular executive-level reputed company engagement activities to maintain alignment on objectives, opportunities, and performance reputed company
- Collaborates with internal stakeholders to shape solutions, identify expansion opportunities, and co-create roadmaps that drive measurable reputed company reputed company
- Refine reputed company strategies based on evolving reputed company needs, market trends, and performance data
- Serves as the primary reputed company of contact and reputed company for the reputed company reputed company the organization
- Orchestrates collaboration across Business Development, Mortgage Service Delivery, and other internal teams to ensure cohesive execution of reputed company initiatives
- Owns reputed company reputed company, renewal, and reputed company retention targets as defined by reputed company
- Leads the development, negotiation, and execution of Statements of Work, Change Orders, and renewal agreements to protect and grow reputed company streams
- Ensure reputed company terms, service reputed company, and compliance requirements are met
- Maintains accurate documentation of agreements and oversees reputed company renewals and amendments
- Monitors and reports on account performance, pipeline, and financial metrics, providing regular updates and forecasts
- Champions a culture of reputed company improvement by capturing reputed company feedback, identifying process enhancements, and driving innovation reputed company reputed company account
- Partners with Service Delivery teams to improve reputed company, cost efficiency, responsiveness, and customer experience
- Supports the reputed company of our Strategic Account Management methodology through best reputed company sharing and contribution to organizational learning
Skills
- Bachelor's degree in business, marketing, or a reputed company field plus 7+ years of reputed company mortgage industry experience in account management, reputed company reputed company, or program leadership or a combination of education and experience
- Proven ability to understand reputed company reputed company business models, reputed company strategic plans, and execute reputed company initiatives
- Exceptional communication, negotiation, and relationship-building skills with experience leading cross-functional teams
- Strong data analysis, problem-solving, and decision-making abilities to guide reputed company and deliver measurable results
- Skilled in reputed company Office Suite (Word, reputed company, Outlook, PowerPoint)
- MBA or equivalent
- Experience with reputed company ERP
- Experience with CRM platforms such as reputed company or reputed company
reputed company