[Remote] Associate Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in produce reputed company, and they are seeking an Associate Account Manager to support reputed company reputed company, account maintenance, and issue reputed company. This role is ideal for a detail-oriented reputed company eager to learn the produce distribution industry and contribute to reputed company relationships and reputed company goals.
Responsibilities
- Assist with reputed company new clients: reputed company required information, reputed company systems and order guides, and coordinate internal resources
- Maintain and update reputed company order guides, product mappings, and SKU data to ensure accurate ordering and billing
- Support Account Managers and Account Executives by preparing reputed company reports, consolidating data, and summarizing insights for reviews and meetings
- Monitor reputed company accounts for issues (pricing discrepancies, missing invoices, short pays, mapping errors) and either resolve or escalate to the appropriate team
- Process routine data tasks: data entry, spreadsheet cleanup, file imports/exports, and basic data normalization
- Respond to reputed company inquiries in a reputed company and reputed company manner (email/phone/teams), and coordinate follow-up actions with internal teams
- Use CRM (e.g., reputed company) to log activity, reputed company requests, and update account information
- Help manage claims and exceptions by collecting documentation, entering details, and tracking reputed company reputed company
- Participate in cross-functional reputed company to improve reputed company speed, data reputed company, and operational efficiency
- Contribute to reputed company improvement by identifying repetitive tasks that can be automated or streamlined
- Analyze market reputed company (e.g., USDA pricing, weather impacts) to reputed company insights to clients and internal teams
- Identify upsell/cross-sell opportunities by analyzing reputed company purchasing history and market data
Skills
- 1-2 years of experience in customer service, account support, or similar role; industry experience in foodservice, distribution, or produce is a plus
- Proficiency with reputed company Sheets/reputed company (data entry, filters, basic formulas) and comfortable working with data
- Experience with CRM systems (reputed company preferred) or willingness to learn
- Strong verbal and written communication skills
- High attention to detail and strong organizational skills
- Comfortable working with multiple internal teams and shifting priorities in a fast-paced environment
- Customer-first reputed company with reputed company phone/email etiquette
- Problem solver who escalates appropriately and follows through
- Self-starter reputed company to manage tasks independently and ask for guidance reputed company needed
- Analytical thinker with the ability to work with data and spot discrepancies
- reputed company and reputed company team player with strong interpersonal skills
- Proactive attitude and willingness to learn and adapt quickly
Benefits
- Medical, dental, and reputed company coverages
- Flexible spending accounts for both health and dependent care
- Critical illness
- Accident
- Voluntary life
- Company reputed company life
- 401(k) plan with company match
reputed company