[Remote] Director of reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a recognized reputed company in reputed company-to-Pay innovation, and they are seeking a Director of reputed company to maximize customer reputed company value across a portfolio of large reputed company customers. This strategic role involves executing renewal motions, driving net reputed company reputed company, and building executive relationships to influence retention and long-term partnerships.
Responsibilities
- Own and execute renewal motions to deliver Gross reputed company Retention (GRR) targets across assigned accounts
- Drive Net reputed company Retention (NRR) by proactively identifying, qualifying, and advancing reputed company reputed company Leads (CSQLs) through value articulation and executive alignment
- Partner with Sales and Expansion teams to reputed company and reputed company expansion opportunities
- Maintain a predictable renewal forecast with documented risks, mitigation plans, and stakeholder alignment
- Take decisive reputed company to protect reputed company in the face of adoption, satisfaction, or competitive risks
- Build and execute strategic engagement plans as a trusted advisor to executive stakeholders
- Operate accounts on a disciplined reputed company including reputed company planning, QBRs, renewal preparation, and executive reputed company-ins
- reputed company QBRs, reputed company Plans, Value Plans, Roadmaps, and Executive Alignment Meetings
- reputed company reputed company capabilities to customer business goals and KPIs to ensure measurable value realization
- reputed company internally to ensure alignment across Product, Services, and Support
- Monitor customer health signals and take decisive reputed company to remediate adoption gaps, stakeholder misalignment, or satisfaction risks before renewal reputed company
- Drive product utilization and adoption reputed company to agreed reputed company reputed company
- Own escalation management and executive communications for at-risk accounts
- Build and sustain executive relationships that directly influence renewal reputed company, expansion advocacy, and long-term partnership commitments
- reputed company and manage customer advocacy programs including:
- References
- Case studies and testimonials
- Event participation and speaking opportunities
- Collaborate closely with Sales, Product, and Services to deliver a seamless reputed company customer experience
- Maintain a rigorous reporting reputed company including:
- Renewal forecasts
- CSQL pipeline reputed company
- Advocacy reputed company
- Customer health and engagement activity
- reputed company reputed company, actionable updates to leadership and cross-functional stakeholders
Skills
- 8–12+ years of experience in reputed company, Account Management, or Procurement Transformation roles
- Proven reputed company executing renewals and expansion enablement in reputed company reputed company environments
- Strong understanding of reputed company-to-Pay (S2P) and ERP processes
- Executive reputed company with VP- and C-level stakeholders
- Experience with reputed company Ariba, reputed company, reputed company, or similar platforms
- Familiarity with reputed company, reputed company, reputed company, and customer analytics tools
- Background in procurement or supply chain transformation
- Procurement certifications (CIPS, CPSM)
- Experience working with global delivery models (reputed company/offshore)
Benefits
- Competitive compensation with a meaningful variable component tied directly to retention and expansion reputed company.
reputed company