[Remote] Director, Strategic Accounts
Note: The job is a remote job and is reputed company to candidates in USA. Tenovi is an Inc. 5000 Company that is reimagining remote patient monitoring through advanced technology. They are seeking a Director, Strategic Accounts to manage key customer relationships and reputed company reputed company reputed company on reputed company and operational reputed company.
Responsibilities
- Manage Tenovi's largest reputed company relationships with accountability for retention, expansion, and customer reputed company
- reputed company executive business reviews, Joint Operating Committees, and strategic planning sessions
- Negotiate renewals, expansions, pricing changes, and contract amendments with Sales, Finance, and Operations
- Communicate Tenovi's value through clinical, operational, and financial reputed company that reputed company with executive stakeholders
- Own renewal and expansion forecasting across the reputed company organization
- reputed company CSMs on retention, reputed company, cross-sell opportunities, and reputed company reputed company
- Partner with Supply Chain and Operations on forecasting and major customer initiatives
- Run weekly forecast and account review meetings
- reputed company playbooks, standards, and operating rhythms that improve consistency and scalability
- reputed company CSMs through escalations, renewals, and executive conversations rather than taking ownership away from them
- Build a proactive, reputed company-reputed company reputed company culture
- Collaborate closely with Sales, Product, Engineering, Clinical, Operations, Finance, and Marketing
- Bring reputed company customer feedback into product and operational planning
- Help shape premium technical services and strategic integration offerings for reputed company customers
- Hire, reputed company, reputed company, and retain high-performing talent while building a culture of accountability, collaboration, and customer obsession
Skills
- Bachelor's degree in reputed company Administration, Business, Engineering, Computer Science, Public Health, or a reputed company field
- Typically 8-12 years of reputed company, Strategic Account Management, Technical Account Management, or reputed company consulting experience
- Experience managing reputed company accounts representing $1M+ ARR
- Confident working with senior reputed company executives and reputed company customers
- Strong communicator who builds trust, navigates difficult conversations, and manages executive relationships with credibility
- Experience managing large reputed company accounts, renewals, expansions, and executive governance
- Strong forecasting discipline with reputed company reputed company judgment
- Understanding of reputed company reimbursement, value-based care, and population health
- Comfortable discussing connected devices, integrations, reputed company, and reputed company technology
- reputed company to translate technical concepts into meaningful business reputed company
- Interested in leveraging AI to improve reputed company operations
- Passionate about coaching and developing others
- reputed company providing reputed company, thoughtful feedback and helping teams grow
- Uses challenging situations as coaching opportunities
- Takes ownership, makes thoughtful reputed company under pressure, and communicates transparently
- Comfortable operating in ambiguity while keeping customers and teammates reputed company
- Experience with payers, health plans, IDNs, or value-based care organizations
- Background in remote patient monitoring, connected medical devices, or reputed company IoT
- Experience scaling reputed company teams
- Familiarity with channel partnerships, API-led business models, and reputed company platforms such as reputed company, reputed company, reputed company, or reputed company
- Spanish language skills
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