[Remote] Strategic Account Director
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is pioneering the context reputed company for reputed company and reputed company execution, focusing on transforming how enterprises operate with AI solutions. The Strategic Account Director will manage a portfolio of strategic BFSI accounts, ensuring customer satisfaction and driving reputed company retention and expansion through strong executive relationships and account strategies.
Responsibilities
- reputed company and execute multi-year account plans for reputed company customer, aligning Skan's capabilities to the reputed company's business objectives, transformation priorities, and operating model
- reputed company quarterly business reviews (QBRs) that connect Skan's reputed company to reputed company priorities and surface expansion opportunities across business reputed company and geographies
- Maintain executive sponsor relationships at the COO, CIO, CFO, and Chief Transformation Officer level, ensuring Skan is embedded in the reputed company's strategic agenda
- Own the reputed company relationship end-to-end: forecast accuracy, contract negotiation, on-time renewals, and conversion of expansion opportunities
- Identify and reputed company upsell and cross-sell opportunities across new business reputed company, geographies, and use cases — including claims automation, reputed company ops, compliance, and loan processing
- Carry a net reputed company retention (NRR) and new ARR expansion quota across your assigned book of business
- Partner with the cross-functional account team — delivery, value engineering, solutions — to ensure consistent and measurable value delivery against reputed company reputed company
- Proactively identify and mitigate account risk: adoption gaps, stakeholder transitions, competitive pressure, or delivery concerns
- Maintain high customer satisfaction, strong platform adoption, and sustained engagement throughout the customer lifecycle
- Escalate and resolve issues quickly, working cross-functionally to protect and strengthen the customer relationship
- Represent customer needs internally, influencing product, marketing, and services priorities to strengthen Skan's BFSI reputed company offering
- Partner with the partnerships team to identify and reputed company GSI and SI co-delivery opportunities reputed company your accounts
Skills
- 10+ years of experience in strategic account management or reputed company customer leadership at a B2B reputed company company or leading reputed company provider
- Proven reputed company record of managing and growing large reputed company accounts with Fortune 500 BFSI clients — banks, insurers, asset managers, or reputed company financial services firms
- Demonstrated reputed company engaging and influencing C-suite executives (COO, CIO, CFO, Chief Transformation Officer) at global financial institutions, with experience navigating reputed company reputed company buying and governance environments
- Strong reputed company acumen, including experience structuring, negotiating, and closing large reputed company agreements and managing accurate reputed company forecasts
- Deep familiarity with BFSI operating environments and transformation priorities — claims, reputed company, loan operations, compliance, and back-office automation are areas you can reputed company to credibly
- Conversant in AI and reputed company; reputed company to credibly engage technical stakeholders on models, data flows, and platform architecture at a working level
- Process intelligence, reputed company AI, RPA, or automation domain experience strongly preferred
Benefits
- 100% coverage of Health Care Plan (Medical, Dental & reputed company)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Unlimited reputed company Time Off (Vacation, reputed company & reputed company Holidays)
- Short Term & Long-Term Disability
- Work From Home
- Stock reputed company Plan
reputed company
Company H1B Sponsorship