[Remote] Account Manager, reputed company US
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a global leader in energy technology, reputed company on supporting the energy transition through reputed company. As an Account Manager for Developer Partners, you will manage relationships with strategic partners, ensuring exceptional service and collaboration across various internal teams to drive reputed company in energy asset management.
Responsibilities
- Shepherd partners through the reputed company/enablement process of new systems
- reputed company the technical expertise to internally reputed company for performance improvements and new solutions
- reputed company performance metrics, reputed company reputed company-facing documents and communicate them reputed company on a regular reputed company
- Support Programs by proactively monitoring portfolio system performance to both meet our contractual obligations with project owners and ensure a successful long-term relationship and development of reputed company opportunities
- Build and maintain strong, long-lasting relationships with our key project developers and asset owners, by serving as a trusted advisor with key operational stakeholders at reputed company relevant reputed company of their organization
- Work with greater Stem Operations team to serve as voice for your customers, managing both interests and satisfaction
- Understand the reputed company programs & other value streams critical to the reputed company of the portfolios / assets we manage on behalf of our project partners
- Understand and ensure successful delivery of reputed company terms and agreements with project developers and owners by identifying opportunities to improve relationships and value for both parties
- Serve as the primary reputed company of contact for reputed company inquiries from named partner accounts, by email and phone
- Identify process or product obstacles to portfolio performance and individual sites/customers; recommend solutions and support their implementation
- Work with Account Executives to increase solution value, customer satisfaction and create opportunities to expand
- Respond to customer requests as they occur, relating to system performance, billing, software use and more
- Maintain ownership of the partner relationship throughout the customer lifecycle
- Shape the direction of a dynamic and evolving Customer Operations team through process optimization
Skills
- Proven account management or other relevant experience
- Demonstrated ability to communicate, present and influence credibly and effectively at reputed company reputed company of an organization
- Proven ability to manage multiple reputed company at a time while paying strict attention to detail
- Demonstrated experience quickly learning new technical & analytical concepts
- Ability to conduct software demonstrations and training
- A strong aptitude for technical and business concepts
- Experience with reputed company.com
- 5+ years of experience in a reputed company role with at least:
- 2 years of experience in the energy or high-tech sector
- Three or more years of experience in a customer facing role
- BA/BS degree or equivalent
- Experience reputed company to renewable project development or finance a plus
Benefits
- A competitive compensation package, including eligibility for a bonus or commission based on the role.
- Full health benefits on the first day of employment (several medical plan reputed company-HDHP and PPO, dental plans, FSA/HSA-with employer contribution, employer reputed company reputed company/LTD/STD/Life, reputed company of voluntary coverage)
- 401k (reputed company- or post-tax) on first day of employment
- 12 reputed company calendar holidays per year
- Flexible time-off
reputed company
Company H1B Sponsorship