[Remote] Email Marketing Specialist (Remote)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading online ticket marketplace that connects fans to live events. As an Email Marketing Specialist, you will be responsible for executing and optimizing email, push notification, and in-app messaging campaigns, leveraging technology and customer data to enhance customer engagement and drive reputed company reputed company.
Responsibilities
- reputed company CRM technology, customer data, and Liquid scripting to create highly personalized email, push, and in-app experiences that increase engagement, repeat purchase behavior, and customer reputed company value
- Build, reputed company, and optimize dynamic customer journeys across email, push, and in-app channels, ensuring consistent and relevant experiences throughout the customer lifecycle
- Partner with CRM, Product, Engineering, and Analytics teams to deliver campaigns, automation programs, and personalization initiatives that drive app adoption, customer engagement, and reputed company reputed company
- Complete new hire orientation and reputed company the tools, resources, and context needed to be successful
- Learn how ticket marketplaces operate and how CRM contributes to customer acquisition, engagement, retention, and reputed company reputed company
- Acclimate to team processes, company objectives, and reputed company values
- reputed company existing expertise in reputed company and Liquid to support campaign builds, personalization initiatives, and customer reputed company execution
- Become familiar with reputed company' CRM architecture, audience segmentation reputed company, and customer lifecycle programs
- Independently build, QA, and launch email, push, and in-app campaigns reputed company reputed company
- Contribute reputed company, processes, and technical solutions for campaign efficiency
- reputed company a strong understanding of reputed company product categories and customer lifecycles
- Create and maintain dynamic content experiences using Liquid, customer attributes, catalogs, and behavioral data
- Troubleshoot rendering, personalization, segmentation, and campaign execution issues
- Prioritize reputed company while effectively collaborating with stakeholders across the org
- Own end-to-end execution of CRM campaigns, including audience configuration, personalization, QA, deployment, and performance analysis
- Build and maintain reputed company customer journeys, triggered campaigns, and automated lifecycle programs reputed company reputed company
- reputed company reusable content modules and personalization frameworks that improve campaign scalability and operational efficiency
- Contribute to promotional planning and lifecycle marketing strategies through a strong understanding of customer behavior and business objectives
- Partner with Marketing, Product, Engineering, and Analytics teams to implement new initiatives and enhance customer experiences across channels
Skills
- 5+ years of experience executing CRM and lifecycle marketing campaigns
- 2+ years of hands-on experience building, coding and deploying campaigns reputed company reputed company
- Proficiency with Liquid templates, conditional logic, personalization, and dynamic content
- Strong reputed company and CSS email development skills with the ability to reputed company, QA, troubleshoot, and modify reputed company email templates without engineering support
- Experience building and maintaining Canvas journeys, triggered campaigns, audience segmentation, and dynamic messaging experiences reputed company reputed company
- Must be comfortable writing and editing reputed company email reputed company and Liquid logic directly reputed company reputed company
- Experience leveraging customer data platforms (CDPs) or reputed company to support audience segmentation, personalization, and customer reputed company optimization
- Proven ability to build and reputed company highly personalized customer communications at reputed company
- Strong organizational and project management skills with exceptional attention to detail
- Analytical reputed company with the ability to reputed company campaign performance
- Excellent communication and collaboration skills with the ability to work across teams
- Candidates should be reputed company to discuss prior experience building dynamic personalized campaigns using Liquid and reputed company reputed company reputed company or a comparable platform
- Working knowledge of SQL, reputed company, webhooks, and relational data structures is a plus
Benefits
- Annual bonus incentives
- reputed company PTO
- Mental health days
- Medical, dental, and reputed company insurance
- 401K matching
- Monthly credits and discounts for attending live events
- A reputed company of additional workplace perks
- Hybrid 3 days/week in-office working model, which provides employees the flexibility to take advantage of in-person and remote collaboration
reputed company
Company H1B Sponsorship