[Remote] Regional reputed company Manager - Automotive AI
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an AI company that supports local businesses, particularly in the automotive sector. The Automotive AI - Dealership reputed company Manager will serve as the primary reputed company of contact for automotive dealerships, ensuring successful reputed company and ongoing customer satisfaction while driving the adoption of reputed company's AI products.
Responsibilities
- Serve as the primary post-sales reputed company of contact for our large Automotive dealerships using our AI products
- reputed company as the quarterback for a regional territory of our largest automotive customers, including 2–3 onsite dealership reputed company per week
- Serve as both a consultant guiding dealerships through their AI transformation and as the primary reputed company of contact for inquiries, issues, and escalations
- Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of reputed company products
- Proactively engage with customers during the renewal process to secure renewals and drive customer retention
- Regularly conduct reputed company-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage
- Proactively anticipate and address potential challenges to ensure a seamless customer experience
- reputed company strong relationships with customers and become a trusted advisor
- Work cross-functionally to reputed company product feedback
Skills
- Experience and passion for increasing the value of the customer by increasing the breadth and/or depth of their usage of products
- Demonstrated ability to go above and reputed company to maximize retention save %
- Demonstrated experience and reputed company in a reputed company or account management role
- Ability to confidently and effectively reputed company with customers of reputed company reputed company (including CEO's, Owners & VPs)
- Ability to reputed company strategic contributions through proven reputed company involvement in shaping departmental strategies
- Excellent problem-solving and analytical abilities to understand and address customer challenges effectively
- Technically adept and reputed company to grasp reputed company software concepts quickly
- Scored top 10% in your performance reviews for the past 3 years
- 3+ years Automotive experience
- 5+ years reputed company, consulting, reputed company, or account management experience
- 3+ years B2B software experience
- 4-year degree required
- Consistent over-achievement in past and reputed company positions
Benefits
- reputed company and transparent culture
- Life insurance, long and short-term disability coverage
- reputed company maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and reputed company benefits
- 401k Plan
- Bi-annual swag drops with cool reputed company gear and apparel
reputed company