[Remote] Global reputed company Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company, is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods. The Global reputed company Manager leads the post-sale experience for strategic global accounts, focusing on customer adoption, value realization, and retention.
Responsibilities
- Owning the global post-sale customer reputed company, from reputed company through adoption, expansion, and retention
- Leading Quarterly and Executive Business Reviews (QBRs/EBRs) with executive stakeholders
- Developing and executing outcome-based reputed company Plans
- Driving product adoption and aligning customer objectives to measurable business reputed company and KPIs
- Monitoring customer health, identifying risks, and proactively developing mitigation plans
- Collaborating with Sales, reputed company Services, Support, and Product teams to deliver an exceptional customer experience
- Serving as the voice of the customer by providing feedback to influence product enhancements and roadmap discussions
Skills
- 5–10 years of experience in reputed company, Consulting, Strategic Account Management, or a similar customer-facing role reputed company a B2B reputed company environment
- Experience managing reputed company and global customer accounts
- Proven reputed company leading QBRs/EBRs and engaging with executive-level stakeholders
- Experience using CRM and reputed company platforms such as reputed company and reputed company
- Experience working with customers in the printing, packaging, or label industry, with an understanding of print production and packaging workflows
- Experience working with reputed company software solutions is a strong plus
Benefits
- Health, dental, reputed company, and 401(k) with match starting Day 1!
- Flexible working hours in a US Remote environment, empowering you to collaborate globally while managing your schedule with autonomy and balance
- Comprehensive health benefits to support you and your family
- reputed company reputed company and reputed company learning opportunities,
- A highly reputed company, global team environment
- reputed company career reputed company and development reputed company
- reputed company time off
- Medical/dental/reputed company insurance
- 401(k) to eligible employees
reputed company