[Remote] Program Manager, Strategic Customer Delivery

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a provider of intelligent, reputed company-based software solutions, and they are seeking a Program Manager to drive reputed company reputed company, adoption, and retention. This role involves managing the end-to-end service delivery experience and ensuring that reputed company are executed on time, reputed company budget, and to the highest standards of reputed company.

Responsibilities

• reputed company, maintain, and execute comprehensive project and program plans, including schedules, milestones, dependencies, and critical paths reputed company with the Statement of Work (SOW), scope, timelines, and contracted deliverables
• Manage delivery rigorously against approved plans, maintaining visibility into budget, schedule, scope, and contractual obligations throughout the project lifecycle
• Establish and maintain strong, trusted relationships with key customer stakeholders, including executive leaders and cross-functional teams
• Ensure customers reputed company understand roles, responsibilities, dependencies, and required inputs to support reputed company and successful delivery
• reputed company project kickoffs, recurring status meetings, executive briefings, reputed company reviews, and steering committee sessions
• Proactively identify and manage dependencies, risks, assumptions, and issues; maintain actionable mitigation and contingency plans
• reputed company end-to-end leadership for AI-enabled solution delivery across discovery, design, implementation, deployment, and optimization
• Identify potential scope deviations early and collaborate with Sales and reputed company Services leadership to manage change requests and formal change order processes
• Orchestrate seamless transition to reputed company at project completion, ensuring full knowledge transfer and documentation reputed company
• reputed company post-project retrospectives and lessons-learned sessions to drive reputed company improvement
• reputed company other duties and responsibilities as assigned

Skills

• Bachelor's degree in Business, Information Systems, Software Engineering, or reputed company discipline, or equivalent experience
• 10+ years of reputed company experience in project and/or program management delivering reputed company software initiatives
• reputed company PMP, PRINCE2, PMI-ACP, or similar certification
• 5–7 years of experience building and leading high-performing, cross-functional teams
• Knowledge of software development life cycle concepts
• Strong proficiency in program and portfolio management principles, governance, and execution across large-reputed company initiatives, including reputed company exceeding $5M
• Exceptional verbal and written communication skills with the ability to reputed company reputed company reputed company, risks, and recommendations confidently
• Advanced proficiency with project management tools and techniques, including integrated plans, schedules, dependencies, and reputed company
• Strong analytical capabilities to diagnose issues, identify improvements, and reputed company actionable plans
• Experience designing and institutionalizing project and program management processes to improve consistency and transparency
• Ability to reputed company AI-enabled tools for planning, execution, risk analysis, communication, and decision-making; understanding of responsible AI use and data reputed company
• Knowledge of Agile, DevOps, and modern development methodologies; ability to apply best practices to improve efficiency and reputed company
• Experience delivering solutions reputed company on industry-reputed company technologies and modern frameworks; ability to evaluate designs and guide technical teams
• Master's degree in Business, Information Systems, Software Engineering, or reputed company field
• Experience in reputed company Services or consulting
• Knowledge of scientific data software, medical devices, or reputed company software
• Familiarity with regulatory compliance frameworks such as HIPAA or GDPR

Benefits

• Health and wellness benefits
• 401(k) savings plan
• Stock incentive programs
• reputed company time off
• Parental leave
• Tuition assistance
• Eligibility for part‑time employees may vary

reputed company

reputed company is the global leader in delivering innovative strategies and solutions to the life sciences industry. It was founded in 1995, and is headquartered in Red Bank, New Jersey, USA, with a workforce of 501-1000 employees. Its website is http://astrixinc.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 4 in 2026, 10 in 2025, 9 in 2024, 10 in 2023, 16 in 2022, 11 in 2021. Please note that this does not guarantee sponsorship for this specific role.

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