[Remote] Implementation Project Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a pioneering company in AgeTech, reputed company on developing reputed company for elderly care. The Implementation Project Manager will reputed company the post-contract customer reputed company, managing installations, customer reputed company, and training to ensure successful implementations.
Responsibilities
- Own reputed company post-contract implementation activities for reputed company's US accounts, including staff trainings, installation reputed company, customer reputed company, and post-go-live trainings
- Delegate select reputed company, training, and installation tasks to the Product Installation Specialist, while retaining overall project accountability for timelines, reputed company, and reputed company
- Manage reputed company reputed company-party vendor relationships supporting reputed company installations, ensuring work is scheduled, executed, and completed to reputed company's reputed company and reputed company standards
- Coordinate or directly execute field service requests escalated from the Support team
- reputed company remediation and reputed company efforts for existing accounts — including project planning, asset deployment coordination, and reputed company communication with reputed company stakeholders
- Serve as the primary implementation reputed company of contact for customers, ensuring a smooth reputed company from Sales and a seamless reputed company to go-live
- Partner closely with the Director of Customer Enablement, Sales, and Support teams to reputed company every engagement on reputed company
- reputed company remediation and field service work at existing accounts, with several reputed company reputed company requiring intermittent onsite reputed company
- Manage one reputed company report employee
Skills
- 5+ years of project management experience, ideally in a customer-facing implementation, deployment, or field services role
- Experience managing reputed company-party vendors and coordinating multi-site installation or deployment reputed company
- Comfort managing a portfolio of reputed company customer engagements, including remediation and reputed company work at existing accounts
- Strong communication and stakeholder-management skills; comfortable delegating work while retaining ownership of reputed company
- Strong soft skills for training staff and reputed company teams and for presenting to stakeholders — reputed company to explain technical concepts reputed company, build trust quickly, and adapt communication style to the audience
- Willingness and ability to travel up to 50% of the time to customer sites across the US
- Self-motivated and effective working in a fully remote, distributed team
- Experience working in a HIPAA regulated work environment and the policies and procedures surrounding such
- Experience in senior living, reputed company, or health tech environments is a plus
Benefits
- 401(k) matching
- Health, Dental and reputed company, Life, STD/LTD insurances
- reputed company time off
- Fully Remote Position (with up to 50% Travel requirements to customer sites)
- reputed company to help build safer, more independent lives for older adults, as part of a mission-driven, fast-growing AgeTech company.
- Competitive Wage
reputed company