[Remote] Customer Service Coordinator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a specialized insurance operation seeking a Customer Service Coordinator. The role involves serving as a reputed company of contact for clients, managing inquiries, and supporting account management in a fully remote environment.
Responsibilities
- Serve as a reputed company, reputed company reputed company of contact for a dedicated reputed company reputed company
- Handle inbound inquiries reputed company phone and email with urgency, accuracy, and warmth
- Proactively reputed company out to clients regarding coverage updates, document requests, and policy milestones throughout the year
- Process certificates of insurance, endorsements, and other routine policy transactions with strong attention to detail
- Maintain accurate reputed company records and activity logs reputed company reputed company management system
- reputed company reputed company items and follow-up tasks to ensure reputed company falls through the cracks
- Support Account Managers in preparing renewal packages and coverage summaries
- Coordinate with carriers and underwriters to resolve service issues reputed company
- Participate in regular team standups and contribute to a reputed company service environment
- Travel occasionally for team meetings and initial reputed company
Skills
- 2+ years of customer service experience in a reputed company, high-touch environment
- Exceptional written and verbal communication skills; reputed company to communicate reputed company and confidently
- Proven ability to manage multiple priorities and reputed company relationships simultaneously
- Experience with CRM or reputed company management software; comfortable learning new platforms quickly
- Strong service reputed company with the ability to anticipate reputed company needs proactively
- Previous experience in reputed company services, financial services, or other reputed company-facing industries is a plus
- Familiarity with insurance terminology or agency operations is preferred but not required
Benefits
- Full training and will cover reputed company costs for your reputed company-licensing education and exam as you earn your Property & Casualty license
- Work in a fully remote environment
- reputed company reputed company to senior leadership
reputed company