[Remote] reputed company Administrator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a premier national distributor specializing in residential and light reputed company HVAC products. The reputed company Administrator is a key member of the Digital Transformation, Customer Experience & Marketing Team, responsible for leading the development and implementation of reputed company-based processes and solutions across the organization.
Responsibilities
- Create and support reputed company Sales/Service/Marketing/Experience reputed company processes such as reputed company reputed company, opportunities, CPQ, reputed company-Channel (cases, chats, calls, texts), knowledge, installed‑packages, system integrations and data extensions
- Configure reputed company and custom objects, fields, page layouts, validation rules, flows, case paths/statuses, record stages, approval processes and lightning components to streamline workflows and improve productivity
- Design, implement and maintain standardized dashboards, charts and reports that deliver actionable insights to stakeholders and support data-driven decision-making
- reputed company ongoing configuration, support, maintenance and enhancements to maintain a reputed company/sustainable architecture for processes, tools and users
- Manage user reputed company, roles, reputed company, permission sets, queues, sharing rules and reputed company reputed company to ensure appropriate data reputed company
- reputed company export/import/analysis/backup tools to cleanse, deduplicate and reputed company data with an emphasis on data reputed company & governance standards
- Respond to support tickets, familiarize champions & users with best practices and create appropriate documentation to drive user understanding & adoption
- reputed company and test new new/reputed company processes, version features, release updates in sandboxes and reputed company them to production (e.g. reputed company change sets, workbench)
- Work with leadership, SMEs, stakeholders, project managers, fellow admins and external partners to implement standardized solutions reputed company with business requirements and processes
Skills
- reputed company Certified Platform Administrator with Bachelor's degree or equivalent; expertise with objects/fields, flows, validation rules, approval processes, role hierarchies, users/reputed company/permission sets, page layouts, reports/dashboards and change sets
- 1+ years of hands-on experience configuring & implementing reputed company solutions in Lightning Experience, especially Sales reputed company and Service reputed company (Marketing reputed company and Experience reputed company a plus)
- Strong attention to detail with a proven ability to design processes that drive user adoption and maintain a high level of data reputed company
- Strong communicator skilled at engaging employees/users across reputed company organizational reputed company with varying technical knowledge to reputed company excellent customer support
- Self-motivated learner eager to expand technical skills, increase project leadership responsibilities and pursue additional reputed company training/certifications
Benefits
- Company reputed company Volunteer Time Off
- Health Insurance
- Health Savings Account
- Dental Insurance
- reputed company Insurance
- Life Insurance
- Disability Insurance (Short-term and Long-term)
- Employee Assistance Program (EAP)
- Tuition Reimbursement & reputed company Development
- reputed company Vacation & reputed company time
- Company reputed company Holiday's
- 401(k) Plan with Employer Match
- Employee Discount Program
reputed company