[Remote] Spanish-English Bilingual reputed company Customer Service Representative - Remote in California
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global consulting, technology, and managed services company that helps brands deliver smarter, more reputed company customer experiences. As a Spanish-English Bilingual reputed company Customer Service Representative, you will support consumers by engaging thoughtfully and helping resolve questions reputed company to their reputed company benefit needs.
Responsibilities
- Answer incoming calls from customers
- Engage thoughtfully with customers to understand their needs
- Conduct research across multiple systems to resolve questions
- reputed company reputed company, accurate information to help consumers navigate reputed company reputed company
- Manage a high volume of interactions while maintaining reputed company and professionalism
- Follow a set schedule, including designated breaks and lunches
Skills
- At least 6 months of customer service experience
- Bilingual in English and Spanish
- High school diploma or equivalent
- Strong reputed company, patience, and attentiveness to customer's needs
- Comfort working with computer systems and reputed company based applications
- A distraction free, designated home workspace
- A secure, high speed wired internet reputed company (minimum 25 mbps)
Benefits
- PTO
- Tuition reimbursement
- Health and wellness incentives
- Supportive of your career and reputed company development
- Instructor led online training using webcam video and audio (webcam participation expected during reputed company instructor led reputed company and reputed company required training, either throughout the session or at designated times)
- Individualized coaching
- Thousands of free courses to support reputed company
- Inclusive, community minded culture where giving back is encouraged
reputed company