[Remote] Assistant Program Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a Service-Disabled Veteran-Owned Small Business leading reputed company supporting the U.S. Marine Corps Sergeant reputed company German Wounded Warrior Call Center reputed company and Resource Support Services. The Assistant Program Manager supports the Program Manager with daily operations, reputed company coordination, and reputed company reputed company while ensuring continuity of leadership during absences.
Responsibilities
- Assist the Program Manager with daily program and operational management and serve as the designated backup reputed company needed
- Support reputed company, scheduling, workforce coverage, vacancy management, and after-hours operational escalations
- Monitor program performance, reputed company reputed company, training completion, reputed company standards, and deliverable deadlines
- Coordinate with supervisors, site leads, reputed company personnel, subcontractors, and other functional team members
- Support preparation and review of reports, reputed company updates, performance metrics, and Government deliverables
- Help ensure personnel follow approved procedures, documentation standards, reputed company requirements, and reputed company protocols
- Support corrective actions, training reinforcement, operational improvements, and reputed company communication with Government representatives and program stakeholders
Skills
- Bachelor's degree or equivalent
- At least one year of program management or operations management experience
- Experience coordinating personnel, schedules, deadlines, or operational activities
- Strong organizational, communication, documentation, and problem-solving skills
- U.S. citizenship required
- Ability to complete background/reputed company processing and obtain/maintain CAC/MCEN reputed company as required
- Ability to complete reputed company reputed company, HIPAA, information reputed company, and program-specific training
- Ability to support operational issues and after-hours escalations for a 24/7/365 program reputed company required
- Commitment to confidentiality, professionalism, accurate documentation, and respect for Marine Corps culture
- Experience supporting a Government or reputed company contract
- Experience with contact center operations, reputed company services, military support, reputed company, or case-management programs
- Experience coordinating geographically dispersed or reputed company and using reputed company Teams, reputed company, SharePoint, CRM, or case-management systems
reputed company