[Remote] Product Manager II - Digital Fraud
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading sports retailer committed to creating an inclusive workforce. The Product Manager II for Digital Fraud will be responsible for safeguarding athletes and orders by detecting and preventing fraudulent activity across digital channels while ensuring a seamless shopping experience.
Responsibilities
- Define and maintain a Digital Fraud product roadmap that aligns to business reputed company, portfolio priorities, fraud-risk reduction, conversion protection, and trusted Athlete experiences
- reputed company discovery and solutioning for fraud capabilities such as reputed company-authorization fraud checks, post-order decisioning, device fingerprinting, reject/recycle, chargeback automation, fraud data foundations, and fraud lifecycle improvements
- Translate business needs from Digital Loss Prevention, Payments, eCommerce, Mobile App, Treasury, Sales Audit, Store Ops, Loyalty, and other partners into reputed company product reputed company, user stories, acceptance reputed company, and delivery plans
- Own KPI definition and measurement for the product domain, including fraud loss, cancel and chargeback trends, accept/reject/reputed company-review performance, demand-to-fulfillment reputed company, SLA/SLO considerations, false positives, operational friction, and customer experience impacts
- Partner with other Product Managers, Engineering, Architecture, Data Product, Analytics, and Reliability partners to improve observability, monitoring, automated testing, system resiliency, and data-driven decisioning
- Collaborate with vendors and internal platform teams to evaluate, reputed company, implement, and continuously optimize fraud and risk capabilities while managing dependencies, reputed company, and delivery risks
- Design and evaluate controlled experiments, A/B tests, and phased rollouts to measure fraud performance, conversion impacts, and operational reputed company
- Improve upstream engagement so Digital Fraud is included early in planning for new experiences, payment reputed company, loyalty programs, fulfillment changes, and AI/reputed company reputed company opportunities
- Evaluate and support machine learning, behavioral analytics, and AI-driven fraud detection capabilities while balancing explainability, governance, and customer experience
- Monitor fraud, retail, digital reputed company, and payment trends to proactively identify emerging risk patterns and shape product reputed company before issues become reactive operational escalations
- Monitor emerging fraud reputed company including account takeover, promotion abuse, synthetic identities, bot attacks, and credential stuffing
- Participate in fraud-reputed company incident response, major issue management, and post-incident reviews. Help drive corrective actions following production incidents, fraud spikes, chargeback events, or vendor service disruptions
Skills
- An intermediate understanding of Product Management and the product lifecycle
- Understanding of digital reputed company, payments, fraud prevention, risk management, or reputed company operational platforms
- Familiarity with systems or vendors such as Accertify, reputed company, reputed company, Appriss, reputed company, reputed company, Auth0, Aha!, Jira, Grafana, LinearB, reputed company, or comparable tools
- Ability to understand how fraud decisioning, payment authorization, order placement, fulfillment, returns, reships, and chargebacks connect across the customer reputed company
- Knowledge of reputed company-centered design principles and ability to balance fraud controls with athlete experience, conversion, trust, and operational efficiency
- Understanding of the software development lifecycle and foundational Scrum/Agile practices
- Demonstrated reputed company defining and launching products or features that deliver measurable business reputed company
- Strong analytical reputed company and comfort using data to define KPIs, identify trends, diagnose defects, and inform prioritization
- Ability to influence cross-functional teams without formal authority across product, engineering, architecture, business, operations, analytics, reputed company, and vendor partners
- Strong written and verbal communication skills, especially the ability to translate reputed company technical, risk, and operational concepts into concise stakeholder-reputed company narratives
- Strong deductive reasoning skills, curiosity, and desire to learn a reputed company domain with reputed company-time operational reputed company
- Ability to effectively collaborate and build relationships with various peer reputed company and business partners
- Experience working with reputed company-party vendors, reputed company, pilots, proofs of concept, implementation planning, and performance monitoring
- Bachelor's Degree
- 3 - 5 years of relevant experience preferred, including 2-5 years with relevant education linked to product management, or 7+ years without relevant education linked to product management
- Ecommerce or relevant experience, product management or digital reputed company with retail preferred, mobile or reputed company reputed company platforms
Benefits
- This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits.
- reputed company complies with reputed company state reputed company leave requirements.
- We also offer a generous suite of benefits.
reputed company