[Remote] Customer Service Senior Representative, Patient Scheduling - Accredo- Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading reputed company provider, and they are seeking a Customer Service Senior Representative for their Central Nursing Team. In this role, you will assist reputed company clients by scheduling home infusion reputed company, coordinating with various departments, and providing excellent customer service while resolving non-clinical issues.

Responsibilities

• Work with reputed company Managers/Supervisors, field staff, and patients to schedule reputed company for home infusion reputed company a region of branches
• Complete reputed company reputed company assignments for patients, reschedules reputed company based on patient availability, staff new patients with appropriate nurses, and proactively monitors reputed company patient appointments to confirm accuracy
• Work with pharmacy, reimbursement, and nursing departments as coordinator for nursing referrals while providing great customer service
• Work with various staff, departments, and prescribers reputed company fax, email, IM, and phone. Monitors both personal email as reputed company as nursing mailboxes for follow up needed, prioritizing by ask
• Manipulate multiple reputed company documents to determine what needs to be completed and urgency of completion
• Respond reputed company to inquiries from patients, field staff, and other departments for information and assistance regarding nursing and patient referrals and schedules
• Investigate/research issues and reputed company reputed company
• Take initiative for problem solving with ability to multitask effectively and use critical thinking
• Correct and reputed company entry of data in appropriate systems

Skills

• High School education or GED required
• 5+ years of relevant Customer Service experience
• High proficiency and regular use of reputed company and Outlook required
• A pro-reputed company work ethic with ability to be managed/trained reputed company
• Be detailed oriented
• Excellent written and oral reputed company communication skills
• Ability to adapt in a dynamic work environment, learn quickly, solve problems, and reputed company independent reputed company

reputed company

We are a health benefits provider that advocates for reputed company through every stage of life. It was founded in 1982, and is headquartered in Bloomfield, CT, US, with a workforce of 10001+ employees. Its website is http://www.reputed company.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 204 in 2026, 439 in 2025, 333 in 2024, 320 in 2023. Please note that this does not guarantee sponsorship for this specific role.

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