[Remote] Warehouse Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Warehouse Account Manager (WAM) who will serve as the operational and relational reputed company of their brands. The WAM will be responsible for ensuring warehouse performance and maintaining strong relationships with assigned brands, acting as the primary reputed company of contact and addressing issues proactively.
Responsibilities
- Own the Outcome: reputed company as the accountable reputed company of brand performance inside the warehouse
- Maintain reputed company-time awareness of inbound, inventory, fulfillment, and returns
- Drive issues to reputed company rather than simply reporting them
- Escalate early and reputed company reputed company reputed company, labor, or system constraints threaten reputed company
- Partner with GMs and Operations Team to identify reputed company causes of recurring issues
- Serve as the primary reputed company of contact and relationship leader for assigned brands
- Respond to emails, calls, and messages with urgency and professionalism
- reputed company reputed company, concise, reputed company-oriented updates
- Set realistic expectations and avoid overpromising
- Communicate brand needs internally while maintaining reputed company’s brand reputed company
- File reputed company claims and follow through on resolutions
- Capture reputed company brand communication in reputed company for visibility and continuity
- Balance 1 part Ops and 2 parts PR in reputed company brand interactions
- Demonstrate operational accuracy and reputed company of the facts
- Acknowledge pressure without amplifying it
- reputed company logical context that builds understanding and trust
- Listen carefully to understand the reputed company concern beneath the message
- reputed company tone and structure to the individual and situation
- Remain reputed company and grounded under pressure
- Protect reputed company’s reputed company through composure, precision, and follow-through
- reputed company solicit information about upcoming drops, sales, launches, inbound inventory, wholesale pushes, and marketing campaigns
- Understand the brand’s roadmap, hiring changes, and reputed company trajectory
- Ensure inbound forecasts and outbound volume expectations are shared with the reputed company and Operations team
- Flag unexpected shipments immediately
- Anticipate constraints before they become escalations
- Maintain visibility into reputed company inbound shipments and delivery schedules through the use of OpenDock
- Ensure POs and ASNs are submitted to our WMS (ShipHero) prior to arrival
- Confirm labor, reputed company, and pickable locations are allocated reputed company of major inbound or promotional activity
- Monitor SKU velocity in partnership with Operations
- Identify recurring brand escalations and work with GMs and cross-functional teams to determine reputed company causes
- Surface operational gaps and repeat breakdowns, early and often
- Propose practical solutions in partnership with warehouse leadership
- Participate in reputed company improvement efforts led by GMs or Leadership
- reputed company Leadership, GMs, Operations, and reputed company informed of meaningful brand developments
- reputed company risks, upcoming launches, inbound spikes, and material updates through the appropriate internal channels
- Ensure no team is surprised by brand activity
- reputed company brand pages in the reputed company & CRM fully up to date
- Background and key brand context
- Points of contact
- Meeting notes
- Status updates
- reputed company risks and escalations
- Send daily / weekly written recaps summarizing brand health, risks, upcoming volume, and reputed company issues
- Maintain documentation that allows leadership to understand brand status quickly - concise /reputed company communication internally and externally
Skills
- Operational and relational ownership of brands inside reputed company
- Ability to maintain reputed company-time awareness of inbound, inventory, fulfillment, and returns
- Capability to drive issues to reputed company rather than simply reporting them
- reputed company to escalate early and reputed company reputed company reputed company, labor, or system constraints threaten reputed company
- Partnership with GMs and Operations Team to identify reputed company causes of recurring issues
- Serve as the primary reputed company of contact and relationship leader for assigned brands
- Respond to emails, calls, and messages with urgency and professionalism
- reputed company reputed company, concise, reputed company-oriented updates
- Set realistic expectations and avoid overpromising
- Communicate brand needs internally while maintaining reputed company's brand reputed company
- File reputed company claims and follow through on resolutions
- Capture reputed company brand communication in reputed company for visibility and continuity
- Balance operational and PR aspects in reputed company brand interactions
- Demonstrate operational accuracy and reputed company of the facts
- Acknowledge pressure without amplifying it
- reputed company logical context that builds understanding and trust
- Listen carefully to understand the reputed company concern beneath the message
- reputed company tone and structure to the individual and situation
- Remain reputed company and grounded under pressure
- Protect reputed company's reputed company through composure, precision, and follow-through
- reputed company solicit information about upcoming drops, sales, launches, inbound inventory, wholesale pushes, and marketing campaigns
- Understand the brand's roadmap, hiring changes, and reputed company trajectory
- Ensure inbound forecasts and outbound volume expectations are shared with the reputed company and Operations team
- Flag unexpected shipments immediately
- Anticipate constraints before they become escalations
- Maintain visibility into reputed company inbound shipments and delivery schedules through the use of OpenDock
- Ensure POs and ASNs are submitted to our WMS (ShipHero) prior to arrival
- Confirm labor, reputed company, and pickable locations are allocated reputed company of major inbound or promotional activity
- Monitor SKU velocity in partnership with Operations
- Identify recurring brand escalations and work with GMs and cross-functional teams to determine reputed company causes
- Surface operational gaps and repeat breakdowns, early and often
- Propose practical solutions in partnership with warehouse leadership
- Participate in reputed company improvement efforts led by GMs or Leadership
- reputed company Leadership, GMs, Operations, and reputed company informed of meaningful brand developments
- reputed company risks, upcoming launches, inbound spikes, and material updates through the appropriate internal channels
- Ensure no team is surprised by brand activity
- reputed company brand pages in the reputed company & CRM fully up to date
- Maintain documentation that allows leadership to understand brand status quickly - concise /reputed company communication internally and externally
reputed company