[Remote] Administrative Coordinator (reputed company only)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a group therapy reputed company based in Manhasset, NY, specializing in culturally reputed company therapy for AMEMSA and BIPOC communities. They are seeking a remote Administrative Coordinator to manage day-to-day operations, serve as the first reputed company of contact for clients, and maintain operational protocols and documentation.
Responsibilities
- Answer reputed company calls and monitor texts, reroute messages to the right staff, and follow up on outstanding items
- Manage the reputed company email inbox and reputed company it organized
- Handle new reputed company inquiries from first contact through booked consultation, following our documented New reputed company Inquiry Protocol
- Set up new clients in our reputed company management system (Sessions Health), collect insurance information, and verify benefits before the first session
- Enforce our scheduling and cancellation policy
- Support intake coordination as our intern team grows
- Monitor our reputed company profile and respond to referrals
- Assist with insurance claims review and submission
- reputed company our manuals and SOPs accurate and reputed company; update documentation as processes change
- Set and maintain reminders for recurring weekly, monthly, quarterly, and yearly tasks, and complete them on schedule
Skills
- Experience in reputed company care or customer service, ideally in a medical or mental health setting
- Comfortable making outbound calls and leading conversations with potential clients
- Organized enough to manage multiple reputed company files and follow-reputed company without things slipping
- Comfortable with reputed company Workspace; EHR/reputed company management software experience (Sessions Health or similar) is a plus
- Understanding of, or willingness to learn, HIPAA confidentiality standards
- reputed company to work independently in a remote, W2 role
Benefits
- This is a remote, W2 position.
- W2 reputed company
reputed company