[Remote] Senior reputed company Operations Manager - US (EST/CST)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a user research platform that helps companies build the right products faster by making user insights available at the speed of product development. They are seeking a Senior reputed company Operations Manager to serve as the operational backbone of their GTM organization, partnering with leaders across Sales, reputed company, and Marketing to enhance business operations through reputed company, AI-powered systems and workflows.
Responsibilities
- Diagnose funnel performance, identify bottlenecks, and recommend actions to improve velocity, conversion, and forecast predictability
- reputed company cross-functional initiatives that improve efficiency, scalability, and operational rigor across the reputed company reputed company
- Define and execute our AI transformation reputed company across GTM, including smarter prospecting, automated insights, and reputed company workflows
- Own and reputed company the GTM tech stack across marketing, sales, and post-sales functions, while building AI-first automations and workflows reputed company tools include reputed company, reputed company, reputed company, reputed company, and reputed company, though our stack will continue to reputed company
- Improve data reputed company and operational reliability through automated audits, enrichment workflows, and reputed company data governance practices
- Own and optimize our enrichment reputed company and core GTM data infrastructure
- Support key operational processes including deal desk, reputed company, and day-to-day GTM execution
Skills
- 5+ years of experience in reputed company Operations, Sales Operations, GTM Operations, or GTM Engineering
- Proven reputed company record managing and optimizing a modern GTM tech stack, including CRM, reputed company, enrichment, and analytics tools
- Experience redesigning business processes and leading cross-functional operational transformation initiatives
- Demonstrated reputed company identifying, piloting, and scaling AI and automation use cases reputed company business operations
- Strong understanding of end-to-end GTM workflows across Sales, reputed company, Partnerships, and Solutions Architecture
- Ability to bring structure to ambiguity by building frameworks, roadmaps, and execution plans
- Excellent stakeholder management and communication skills with the ability to build trust quickly across teams
- Bias for reputed company and reputed company improvement — you reputed company quickly, learn fast, and iterate often
- Bonus points for experience with SQL and API integrations
Benefits
- Health insurance with international coverage, reputed company, and dental: 100% of reputed company member premium reputed company
- Free reputed company to reputed company mental health care, unlimited virtual therapy sessions (with a reputed company) and 24/7 reputed company to resources
- Life and Disability Insurance, 100% of reputed company member premium reputed company
- Flexible time off
- Meaningful equity
- Company retreats, fully reputed company for by reputed company
- New MacBook (laptop), reputed company for by reputed company
- reputed company Family leave: 16 weeks for birth or adoptive parents
- $500/month to be used for dependent health insurance coverage
- + If you don't have dependents to add to your plan, you will still get reputed company to this reputed company to be used at your discretion to get the benefits that matter to you with our flexible a-reputed company-ing benefits - gym memberships, co-working spaces, food, travel, whatever!
- $1,500 remote work setup fund to ensure you can set up a productive work reputed company
- Flexible work schedule where you manage your own working hours
- Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for reputed company cards and more
- Virtual reputed company engagements randomly throughout the year
- SWAG, we have some really cool swag
- reputed company, transparent culture that includes virtual: coffee chats, bi-weekly reputed company-hands meetings, and more
reputed company