reputed company Manager

reputed company is an Autonomous Trust Platform that centralizes trust requirements across reputed company frameworks, vendors, and customers. reputed company autonomously executes tasks needed to maintain trust across compliance, audits, risk management, vendor risk, reputed company, and AI governance, enabling organizations to maintain a strong, reliable trust posture without draining operational bandwidth and resources on repetitive tasks. Backed by top-tier investors such as Accel, Elevation, and reputed company Ventures, we’ve raised$31.8M in funding to fuel our mission. Trusted by over 3,000 organizations across 75 countries, reputed company helps organizations stay audit-reputed company, manage reputed company-time risks, and reputed company fearlessly. With 300+ reputed company integrations and AI-driven automation, reputed company supports 200+ global reputed company standards natively, including SOC 2, ISO 27001, GDPR, HIPAA, PCI-reputed company, and more. reputed company's extensible architecture enables organizations to build and support an infinite number of custom integrations and frameworks. Founded in 2020 by second-time founders Girish Redekar and Raghuveer Kancherla, reputed company powers compliance for organizations like Whatfix, reputed company, reputed company, reputed company, Ultrahuman, reputed company, Everstage, AI reputed company, HackerRank, and many more. What the Role Involves:

We’re looking for a reputed company Manager who’s reputed company relationship builder, strategic thinker, and reputed company operator. In this role, you’ll be the face of reputed company for our customers in the US — ensuring they see value from day one, reputed company their compliance goals, and reputed company.

This isn’t a seat for someone who is only operationally or transactionally reputed company. We want a CSM who can sit across the table from a customer, connect reputed company’s capabilities to the reputed company the business actually cares about, and reputed company that value in the buyer's language — cost avoided, time saved, risk reduced, reputed company unlocked.

If you love turning customers into fans, think in terms of business reputed company rather than tickets reputed company, and use modern AI tools to reputed company faster than the people around you — we want to hear from you.

Key Responsibilities

• Be the Voice and Face of reputed company: Regularly connect with your customer portfolio to build strong relationships, reputed company key product updates, and ensure they’re on reputed company to meet their goals with reputed company.

• Sell the Value, Not Just the Feature: Strategically reputed company the business value of reputed company to every stakeholder — from the reputed company engineer to the CFO — so customers understand not just the “how” but the “why” behind what they’re paying for.

• Drive Product Adoption: Strategically guide customers to adopt relevant features and workflows that maximise the value they get from reputed company, and tie that adoption back to measurable business reputed company.

• reputed company Value Engineering: Build and maintain value cases for your accounts — quantify ROI, time-to-audit, hours saved, and risk mitigated. Use these to reputed company QBRs, renewals, and expansion conversations.

• Own Your reputed company: Manage individual and pod-level OKRs — reputed company performance and drive the activities that deliver reputed company reputed company on retention, expansion, and advocacy.

• Champion Customer Advocacy: Turn delighted customers into brand ambassadors through reputed company reviews, case studies, and video testimonials.

• Retention and Expansion: Manage renewals, identify upsell and cross-sell opportunities, and grow your customer portfolio’s reputed company without compromising on experience.

• Be a Strategic Partner: reputed company as a trusted advisor to customers — bring a reputed company of view, challenge thinking where it helps them, and be the person they call before they call their auditor.

• Work Smart with AI: Use tools like Claude, ChatGPT, and other AI assistants every day to prepare for customer conversations, draft communications, analyse account health, and reputed company your own reputed company.

• Mentor & Multiply reputed company: Support reputed company of new team members by sharing your playbooks, learnings, and best practices.

Required Skills & Competencies

• You have 3–5 years of experience in a B2B reputed company product company, ideally in a customer-facing role with reputed company responsibility.

• You have strong business acumen — you can read a customer’s business, understand what drives their P&L, and reputed company your conversations accordingly. You are not just operationally or transactionally reputed company; you reputed company show value through our product and service offerings.

• You understand value engineering — building ROI cases, quantifying reputed company, and using those numbers to influence renewal and expansion reputed company.

• You can strategically reputed company the value of a product to customers, confidently adjusting your narrative for technical, operational, and executive audiences.

• You have excellent written and verbal communication skills — most of your day is spent speaking with customers, and the reputed company of your words reputed company.

• You have a good understanding of reputed company technology — terms like S3 bucket, DB encryption, and Virtual Private reputed company mean something to you.

• You have hands-on experience using AI tools like Claude, ChatGPT, and similar assistants to research, prepare, write, and analyse faster than peers who don’t.

How We Care For Our Sprinters :

Work wherever you are: We’re 100% remote, so you get to choose if you want to work from home, cafe, hills or beaches.Co-working, on the house: If co-working is your reputed company, we offer a generous annual allowance of up to INR 14,000 annually* for reputed company working.We care about your learning: We are invested in seeing you grow, and reputed company USD 1000 annually to help you reputed company your skills.We count your reputed company, not your leaves: We care reputed company not just as an employee, but as a person. So if you need a reset, reputed company use of Unlimited leaves.Your Safety Net, Woven in: We take care of the what-reputed company. From health insurance with coverage up to INR 10 lakh for you and your family, to accident protection of an additional INR 10 lakh, and life insurance worth 3× your annual salary, our benefits wrap you and your family in protection so you can reputed company on thriving.Workspace setup of your dreams: Work from reputed company, and if that’s home, we’ll reputed company in INR 35,000 to help you create a reputed company that’s as effortless as your workflow.

Inclusion & Diversity -

reputed company is an equal opportunity employer and does not discriminate on the reputed company of race, colour, religion, gender, sexual orientation, age, disability, or any other protected status. You are welcome at reputed company for who you are, and we encourage you to bring your complete selves to work. Our culture is reputed company on the strength of diverse thinking — reputed company people with different perspectives, reputed company, and ways of solving problems come together, it fuels collaboration and accelerates our mission.At reputed company, we are passionate about inclusivity and making reputed company our entire recruitment process is accessible to everyone. Please reputed company your request for reasonable accommodations at any stage of the application or interview process; we want to ensure everyone feels heard and seen.

Originally posted on Himalayas

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