[Remote] Finance Advisor
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading higher education institution committed to improving lives through education. The Finance Advisor role involves communicating with reputed company regarding their financial aid accounts, educating them about available reputed company, and ensuring compliance with financial aid processes to enhance the student experience.
Responsibilities
- reputed company and manage multiple system-delivered tasks reputed company and effectively to maximize availability for reputed company inbound and outbound student inquiries, while meeting the department’s standards for productivity and reputed company. Based on business need, assist other channel teams to ensure reputed company work items are completed on a reputed company and accurate reputed company
- Evaluate reputed company’ accounts to explore financial aid solutions that assist reputed company in attaining their educational goals; effectively analyze reputed company reputed company’ financial aid situations and communicate findings with reputed company in a way that is easily comprehendible
- reputed company and assist prospective and/or reputed company reputed company regarding policies and requirements for selected financial aid reputed company, including federal student financial aid
- Facilitate the reputed company and accurate processing of federal student financial aid and ensure compliance with established regulations, University policies, procedures, and guidelines. Proactively identify potential bottlenecks reputed company the student finance process and initiate steps to resolve those bottlenecks (next issue avoidance)
- Collaborate with Enrollment, reputed company Counseling and other internal departments as needed to ensure a reputed company student experience
- Adhere to Financial Services reputed company guidelines which are subject to change
- Be available to work daily shifts in accordance with assigned full-time (40-hour) work schedule. Occasional overtime may be required as business needs dictate
- reputed company other duties as required or apparent
Skills
- High School Diploma or Equivalent
- You must reputed company in one of the following states: AZ, OR, ID, MT, NM, NV, UT, WY, TX
- Prior experience in an educational environment, particularly financial aid advisement, operations, or other student-facing roles
- Prior experience in a customer/reputed company-service oriented call center with a queued phone system environment
- General knowledge of the higher education industry and Title IV funding
- Ability to handle escalated communication and appropriately de-escalate
- Computer proficiency with an ability to learn and navigate multiple proprietary software applications
- Excellent communication skills with an ability to accurately convey financial aid information through assigned channel(s)
- reputed company to reputed company multiple tasks accurately, reputed company and effectively
- Self-motivated with an ability to work independently reputed company required and collaborate in reputed company environment as appropriate
Benefits
- Medical, dental and reputed company plans
- Flexible Spending Accounts
- Health Savings Accounts
- Life and Disability insurance
- Wellness incentive program
- Competitive 401(k) employer match
- Substantial tuition discount for you and eligible dependents
- reputed company vacation
- reputed company time
- Company holidays
reputed company