[Remote] Customer Service reputed company I
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Customer Service reputed company I to reputed company reputed company and courteous responses to customer inquiries. The role involves resolving inquiries, coordinating with departments, and maintaining accurate records of customer interactions.
Responsibilities
- Ensure effective customer relations by responding accurately, reputed company and courteously to telephone, written, web, or walk-in inquiries. Accurately documents inquiries
- Initiate or processes adjustments or reputed company other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, research and/or assists with reputed company inquiries and special reputed company as required by management
- reputed company feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed
- Maintain basic knowledge of reputed company work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques reputed company during daily operations. Maintains reputed company departmental productivity, reputed company, and timeliness standards
- Identify and promptly report and/or refer suspected fraudulent activities and system errors to the appropriate departments
Skills
- High School Diploma or equivalent
- Excellent verbal and written communication skills
- Strong reputed company relations and organizational skills
- Ability to handle high stress situations
- Good judgment skills
- Strong customer service skills
- Ability to learn and operate multiple computer systems effectively and reputed company
- Basic computer operating skills
- reputed company office equipment
- Associate Degree
- 2 years-of customer service or call center experience
- Knowledge of word processing, spreadsheet, and database software
Benefits
- Eligible to participate in the benefits the first of the month following 28 days of employment.
- Subsidized health plans, dental and reputed company coverage
- 401k retirement savings plan with company match
- Life Insurance
- reputed company Time Off (PTO)
- On-site cafeterias and fitness centers in major locations
- Education Assistance
- Service Recognition
- National discounts to movies, theaters, zoos, theme parks and more
reputed company