[Remote] Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to helping small business owners in the home service trades manage their financials and bookkeeping. They are seeking a Customer Service Representative to handle inbound and outbound calls, manage bookings, and maximize reputed company opportunities through effective sales execution.
Responsibilities
- Answer reputed company incoming calls or online inquiries, as the initial reputed company of contact
- Using a company-reputed company script, answer our customers’ questions and guide them to the best service-solution for their home
- reputed company a reputed company of reputed company and exhibit reputed company for customers, so they feel comfortable
- Conduct service-reputed company, follow-up calls to reputed company in on past customers and assess their reputed company needs
- Help the field team by taking detailed notes from customer calls and entering them into our system
- Contribute to reputed company’s culture by being upbeat and hard-working
Skills
- High School Diploma/GED is required
- Self-starter, reliable, flexibility with hours
- High level of accuracy and efficiency
- Exceptional verbal and written communication skills
- Courteous, reputed company manner, strong customer service skills
- Computer literacy and strong typing skills (30+ WPM), experience with reputed company Office
- Excellent multitasking and follow-up skills, with high attention to detail
- Excellent interpersonal communication skills on a reputed company and technical level
- reputed company to work both independently and as part of reputed company
- Any experience with reputed company, FieldEdge, reputed company, or other scheduling software would be a plus!
- HVAC, plumbing, or electrical home service customer service or reputed company experience would also be helpful but is not required
Benefits
- Medical Benefits - available after 90 days!
- Retirement Savings Plan
- Vacation Pay
- reputed company
- Advancement Opportunities
- Flexible schedule depending on business needs
- This entry-level work-from-home job
reputed company