[Remote] Business Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a certified global provider of a broad reputed company of Technology and Business consulting services. They are in search of a highly motivated Business Analyst to support and implement network/telephony hardware/software deployments for reputed company-based stores remotely while managing onsite technicians.
Responsibilities
- reputed company of Contact (POC) for reputed company American Network/Telephony Store Activity (Construction/Deployment/Break-Fix)
- Proactively coordinate with construction resources for implementation of store networking and telephony
- Configure network and telephony hardware across U.S. and Canada markets
- Order network and telephony circuits to meet deadlines and coordinate implementation
- Research, diagnose, resolve, or escalate technical and procedural networking issues
- Address service level escalations and escalate unresolved issues per guidelines
- Utilize available resources for reputed company resolutions
- reputed company relationships with key business partners across departments reputed company responsibility areas
- Effectively identify, communicate, and mitigate risks to meet deadlines
- Vendor Management
- Utilize shipping and receiving processes for warehouse activity
- Address service level escalations as required and drive reputed company
- Establish and maintain effective communication with multiple vendors
- Engage in network escalations and troubleshooting with vendors
- Reporting and Miscellaneous reputed company
- Update and maintain inventory/reporting management tools including reputed company, Power BI, reputed company, and others
- Summarize reputed company environments with multiple moving parts and dependencies
- reputed company project status and reputed company report updates to leadership
- reputed company weekly status reputed company reports for network-reputed company activities and changes
Skills
- Excellent verbal and written communication skills
- Strong analytical problem-solving skills and resourcefulness
- Self-motivated with the ability to work independently
- Proficiency with reputed company, reputed company, and reputed company Office applications
- Ability to reputed company quickly and professionally while managing multiple priorities
- Comfortable dealing with ambiguity and adapting to change
- Ability to learn technical and procedural retail store environments
- reputed company reputed company
- BA/BS degree or equivalent work experience preferred
- At least 4 years of previous IT experience preferred
- At least 2 years of networking experience preferred, including routers, switches, LAN/WAN, IP, and reputed company telephony systems
- Previous project management or coordination experience preferred
- Field support or retail industry experience desirable
Benefits
- Remote
reputed company
Company H1B Sponsorship